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13875 Trade Center Drive, Fishers, IN, 46038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick and simple! Great showroom wonderful staff and great service. Definitely recommend them to anyone looking for a new or used vehicle.
Business response:
Daniel, thank you for the review and for recommending Alderman! We're glad we could make your experience easy from start to finish, and we appreciate you choosing us for your vehicle purchase.
Service dept did a nice job working thru some issues with getting the correct parts for my car. Had a good experience with them earlier this year, however be aware they have changed some things in regards to analysis cost and payment.
Business response:
Thank you for the review and for sharing your experience. We're glad our service team was able to work through the parts issue and get your vehicle taken care of. We also appreciate your feedback about the changes to our diagnostic and payment process and will make sure it's shared with our team at Alderman.
They were ok. But nothing special or very helpful. Here it is take or leave it attitude. They did come down $500. which we appreciated. Pretty pushy for us to add warranty. Come home with a decent truck with some rust and noisy tires ok price with no warranty.
Business response:
Thank you for sharing your feedback. We appreciate you recognizing the $500 adjustment, and we also take your comments about the sales approach and warranty discussion seriously. We'll share your feedback with our Alderman team as we continue working to provide a more helpful and comfortable experience for every customer.
Adam, Billy and the Service Team are always helpful and communicate great when I bring my vehicles in. 100% recommend for all service work!
Business response:
Thank you for the great review! We appreciate your continued trust in Alderman and will be sure to pass your feedback along to Adam, Billy, and the rest of our Service Team. We look forward to taking care of your vehicles for years to come!
They were personable and professional, and a pleasure doing business with. Thank you for your help.
Business response:
Cindy, thank you for the kind review! We're glad our team made your experience personable, professional, and easy to work through. We appreciate you choosing Alderman and your business!
The staff ,especially Logan , were knowable and friendly. The work done on my vehicle was efficient and reasonably priced. Will be using them more in the future for sure!
Business response:
Juli, thank you for the review and for choosing Alderman! We're glad Logan and the rest of our team provided friendly and knowledgeable service. We appreciate your trust and look forward to helping you again in the future!
We had a few hiccups yet able to work through it to get the vehicle we were searching for. Owen was wonderful, took the time to discuss our experience with professionalism and respect. Additionally, he took care of the final touches for us to get our minor challenges resolved.
Business response:
Thank you for the review! We're glad Owen took the time to work through the challenges with you and make sure the final details were taken care of. We appreciate your patience and are happy you were able to find the vehicle you were looking for. Thank you for choosing Alderman!
Adam and Tristan took care of all my concerns during the time my vehicle was in their care. When I picked it up, there was an issue that needed resolution and they immediately and diligenty addressed it until it was resolved. Would recommend their service department for any and all work!!!!
Business response:
We're glad Adam and Tristan took the time to address your concerns and stayed on top of the issue until everything was resolved. We'll be sure to pass along your kind words to both of them. We appreciate your recommendation and your trust in Alderman's service department!
Logan was personable and professional. He did an amazing job asking pertinent questions in order to understand why we were there for service, attending to our needs, communicating throughout the day, and making sure that our car was accurately serviced. Thanks Logan!
Business response:
Thank you for the review! We're glad Logan provided attentive, professional service and kept you informed throughout your visit. We'll be sure to pass along your kind words to Logan, and we appreciate you choosing Alderman for your service needs!
Alderman Automotive has a 4.6 star rating with 1,844 reviews.
Alderman Automotive is closed now. It will open tomorrow at 9:00 a.m.