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13875 Trade Center Drive, Fishers, IN, 46038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything good. Only that they charge you separately for payment by credit card. 3% extra. This should be built into the total for the job.
Business response:
Thank you for the review, Ashkomansh! We appreciate your feedback and are glad everything else about your experience was good. We understand the concern about the credit card processing fee and appreciate you sharing your perspective. We aim to keep our pricing as transparent as possible so customers can clearly see the costs associated with different payment options. Your input is helpful, and we will be sure to share it with our team at Alderman Auto. We appreciate your business and look forward to seeing you again.
The work was done very well, and the employees are all very conscientious. I was able to get my car in and browse cars for sale at the same time.
Business response:
Katherine, thank you for the review. It is great to hear the work was completed carefully and that our team made the process smooth while you had the chance to browse vehicles at the same time. Providing quality service and a comfortable experience is exactly what we aim for at Alderman Auto. We appreciate your feedback and look forward to seeing you again.
I felt that Alderman offered the best deals around on vehicles. The car I purchased needed some repairs and the sales manager acted in good faith on all his promises to get my car in great shape. The shop team is excellent and super friendly. Highly recommend
Business response:
Thank you for the review and congratulations on your vehicle purchase. It is great to hear you found one of the best values around and that our sales manager followed through to make sure the needed repairs were handled properly. We are also happy our shop team provided friendly, high-quality service along the way. Standing behind our vehicles and keeping our promises is exactly what we aim for at Alderman Auto. We appreciate your recommendation and look forward to seeing you again.
Everyone I spoke with on phone or talked to when I finally visited treated me as an important customer. 5 starts to all
Friendly, fair, supportive, and above all for the customer. Shout out to Z and Noah you rock.
I originally had some concerns about my experience with Alderman Automotive related to pricing and some add-ons that were included during the financing process. After discussing the situation with the dealership, they took the time to address the issues and work with me to resolve the concerns. I do want to give credit where it’s due—they were able to get me approved for the vehicle despite my credit history, which I appreciate. Once everything was reviewed, some of the products that were added during financing were removed ... read more
Business response:
After speaking with or finance manager Zahid, we have resolved our customers concerns to his satisfaction and would kindly ask for them to update their review. Thank you, Team Alderman
Courteous, professional and a pleasure to work with. Porter was excellent too. They team serviced my vehicle superbly.
Everyone was very polite and professional. Owen was my salesman and he done everything I could have asked from him. Everyone answered all of my questions and done everything to help me out. I was very pleased.
Great guys and great service! Always on time with projections with my vehicles. Highly recommend with anything related with domestic or imports!
Alderman Automotive has a 4.6 star rating with 1,796 reviews.
Alderman Automotive is closed now. It will open tomorrow at 9:00 a.m.