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Alderman Automotive
- Used Car Dealers
- Fishers, IN
About this business
Location details
13875 Trade Center Drive, Fishers, IN, 46038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
After the dealer quoted an exorbitant price to replace After the dealer quoted an exorbitant price to replace liftgate struts and made little effort to get my warranty to cover it, I brought my car to Alderman and their thorough inspection revealed only one stut needed replaced and they got the warranty to cover it by sending photos and video. If the claim had been denied their cost was significantly less (over $500) than the dealer. They went above and beyond. Adam, Brad, and Matt were great at keeping me informed and answe... read more
Business response:
Rhonda, thank you for the review! It is great to hear our team took the time to perform a thorough inspection and advocate for you with the warranty company. Identifying that only one liftgate strut needed replacement and providing photos and video to support the claim reflects the transparent, customer-focused approach we aim for at Alderman Auto. We appreciate you trusting us with your vehicle and look forward to helping you again in the future.
Great explanation of service needed Good service Very Great explanation of service needed Good service Very friendly staff Close to my home Easy to get appointment
Business response:
Thank you for the review, RWR1955. It is great to hear our team provided a clear explanation of the service needed and made the process easy with friendly support and convenient scheduling. Offering helpful communication and a smooth service experience close to home is exactly what we aim for at Alderman Auto. We appreciate your feedback and look forward to seeing you again.
They seem to care about taking care of the customer. They seem to care about taking care of the customer. I would recommend them. Very good service experience.
Business response:
Thank you for the review, fishersresident! It is great to hear you had a very good service experience and felt well taken care of by our team. Providing attentive service and making sure our customers feel supported is exactly what we aim for at Alderman Auto. We appreciate your recommendation and look forward to seeing you again.
We love our new SUV! We love our new SUV!! It is exactly what we wanted and why we came there to get it. But having a salesmen with you while you test drive instead ideal. When we got the SUV it was on empty. Literally 2 miles left of fuel. A service maintenance light came on within 20 miles. Just shows a lack of care for you customers.
Clean dealership great personal service was very helpful Clean dealership great personal service was very helpful with all my needs would recommend to anyone needing a automobile
Business response:
Thank you for the review, David. It is great to hear you appreciated the clean dealership and the personal service from our team. Providing helpful support and a comfortable environment is exactly what we aim for at Alderman Auto. We appreciate your recommendation and look forward to seeing you again.
Zahid Khan was fantastic to work with and helped me get a Zahid Khan was fantastic to work with and helped me get a great pay for my family and me. I didn't work closely with Austin Sohn, so I don't have much to say, but if he is like the rest of the team I've worked with, he is probably great. Overall, I had a fantastic experience working with Alderman Automotive during the week I spent with them. I quickly got to see the car, test it, and secure a good deal. The vehicle, as of the time of this review, has been fantastic an... read more
Business response:
Thank you for the review, nginn29! It is great to hear Zahid provided such a positive experience and helped you find a vehicle that works well for you and your family. We appreciate you recognizing the effort our team puts into making the process smooth and supportive. At Alderman Auto, creating a strong overall experience is exactly what we aim for. We appreciate your feedback and look forward to seeing you again.
Vehicle was better than described. Vehicle was better than described. Would do business with again. A A A A A
Business response:
Thank you for the review, bkent! It is great to hear the vehicle was even better than described and that everything met your expectations. Providing accurate information and quality vehicles is exactly what we aim for at Alderman Auto. We appreciate your support and look forward to doing business with you again.
Zihad was very professional. Zihad was very professional. I not only would recommend them, but I will be doing business with them in the future. They are really honest people. I was going to purchase another car but Zihad told me everything that was wrong with it and recommended another one he was familiar with. Like I say, very honest people.
Business response:
Thank you for the review, bobrohrer42! It is great to hear Zihad took the time to be upfront about the vehicle and help guide you to a better option. Providing honest information and helping customers make confident decisions is exactly what we aim for at Alderman Auto. We appreciate your recommendation and your trust in Zihad, and we look forward to doing business with you again.
Great experience overall, would highly recommend. Great experience overall, would highly recommend. They communicated well and were transparent about the costs.
Business response:
Thank you for the review. It is great to hear you had a great overall experience and that our team communicated clearly and was transparent about the costs. Providing straightforward information and a smooth process is exactly what we aim for at Alderman Auto. We appreciate your recommendation and support, and we look forward to seeing you again.
Frequently asked questions about Alderman Automotive
How is Alderman Automotive rated?
Alderman Automotive has a 4.6 star rating with 1,943 reviews.
When is Alderman Automotive open?
Alderman Automotive is open now. It will close at 7:00 p.m.