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Alderman Automotive
- Used Car Dealers
- Fishers, IN
About this business
Location details
13875 Trade Center Drive, Fishers, IN, 46038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Alderman auto service repair shop technician Matt was very professional and accommodating, With honest and affordable business practices. I would highly recommend them.
Business response:
Patrina, thank you for the recommendation! It’s great to hear Matt provided a professional and accommodating experience while keeping everything honest and affordable. That level of transparency and care is exactly what our team works to deliver every day at Alderman Automotive. We appreciate your support and look forward to helping you again in the future.
Sales manager cleared up small issue. Staff was friendly and out of state process went smooth
Business response:
Jwbillen, thank you for sharing your experience! We’re happy our sales manager was able to quickly resolve the issue and help keep everything on track. It’s great to hear the team made the out-of-state process smooth and provided a friendly, easy experience. Thank you for choosing Alderman Automotive, and we look forward to working with you again in the future.
They were very straightforward about the work needed on our truck. This was our first time ever using a "non-chain" repair shop. Based on the customer service and the cost savings we had on our extensive repairs, this will not be our last visit. I think we've found our new mechanics!
Business response:
Rosevelt, thank you for sharing your experience! We’re happy to hear our team was straightforward about the repairs and able to provide both strong customer service and meaningful cost savings. Earning your trust as your first non-chain repair shop is something we take seriously, and it’s great to know you plan to return. Thank you for choosing Alderman Automotive, and we look forward to taking care of your truck for years to come.
They're always helpful and kind. As an older client I appreciate being able to talk to them in person and really commend them for their patience.
Business response:
Sharon, thank you for sharing your experience! We appreciate your kind words and are happy to hear our team took the time to speak with you in person and provide the patience and support you deserve. Treating every guest with respect and care is exactly what we aim for at Alderman Automotive. Thank you for trusting us, and we look forward to seeing you again next time.
I visited Alderman to get some service done on my 60,000+ 2016 Lexus. I had the 21 point inspection which was free and then an oil change and ended up getting the front brakes put on and an alignment which was spotted during the inspection. Also had good communication with Adam at the front desk and we’ll plan on doing more service and maintenance going forward. Dave W
Business response:
Thank you for sharing your experience! We’re happy the complimentary 21-point inspection helped identify the brake and alignment needs so everything could be handled in one visit. It’s great to hear Adam provided clear communication throughout your service at Alderman Automotive. We appreciate your trust and look forward to helping with your future maintenance needs.
Great management and Steven the salesman was great as well. Worked with me and got everything done.
Business response:
Thank you for the great feedback and for choosing Alderman Autos, metrotask. It is great to hear that our management team and Steven worked with you to make sure everything came together smoothly. Providing a straightforward, supportive experience is exactly what our team aims for every day at Alderman Autos. We appreciate your review and look forward to seeing you again in the future.
I wrote a review a few weeks ago stating that I had to return several times for paperwork and felt I was being ignored after I found a crack in the windshield. I am happy to report that, after leaving my review, I followed the instructions of the reply to my review and Alderman fixed the cracked windshield. So, I am now 100% satisfied.
Business response:
Thank you for the update and for giving Alderman Autos the opportunity to make things right. We appreciate you taking the time to share that the windshield concern was resolved and that your experience was brought to a satisfactory outcome. Our team works hard to follow through and ensure our customers are fully taken care of, even after the sale. Thank you for your patience throughout the process and for allowing us to address the issue. We look forward to seeing you again at Alderman Autos when you need anything in the fut... read more
Amazing customer service and pricing. Super friendly and got a great car. Will definitely be back for future cars.
Business response:
Thank you for sharing your experience and for choosing Alderman Autos. It is great to hear our team provided strong customer service, competitive pricing, and helped you find a great vehicle. That is exactly the type of experience we work to deliver every day at Alderman Autos. We appreciate your support and look forward to seeing you again when you are ready for your next vehicle.
they were amazing steve got me in my dream car! couldn’t be more happy! -Zoe
Business response:
Zoe, thank you for the great review and for choosing Alderman Autos. Congratulations on getting your dream car! It is great to hear that Steve made the process smooth and helped you find exactly what you were looking for. Experiences like yours are exactly what our team works hard to provide every day at Alderman Autos. We appreciate your feedback and look forward to seeing you again down the road.
Frequently asked questions about Alderman Automotive
How is Alderman Automotive rated?
Alderman Automotive has a 4.6 star rating with 1,796 reviews.
When is Alderman Automotive open?
Alderman Automotive is closed now. It will open tomorrow at 9:00 a.m.