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Alderman Automotive
- Used Car Dealers
- Fishers, IN
About this business
Location details
13875 Trade Center Drive, Fishers, IN, 46038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was really impressed by " Owen" , my sales representative. He went out of his way to make sure both goals were fulfilled.
Those guys were really a pleasure doing business with. ..They were knowledgeable and respectful of my position. They willingly help me find a reasonable solution for some items I personally didn't like about the vehicle I was trying to purchase. Eventually it all worked out n Im satisfied with my purchase. Just hope that the same energy remains... now that they have my money. But for now 5 stars...
Charges for cc use but doesn't have change for paying cash. Thats all to say
Business response:
Thank you for your feedback. We apologize for the miscommunication during your visit. Our staff should have alerted management so we could provide the change you needed. We appreciate you bringing this to our attention, as it helps our Alderman team improve the experience for future customers.
Fixed an unrelated issue but not the requested problem. Original issue still exists. Taking the vehicle to a different shop.
Zahid and Zach were professional and cordial—the purchase and trade in were transparently handled, and next steps were explained. The office manager, Maria, was friendly and helpful. Alderman is a great place to buy an automobile.
Business response:
Thank you for taking the time to leave such a thoughtful review! We're glad to hear Zahid, Zach, and Maria made your purchase and trade-in experience a smooth and transparent one. It's great to know they kept you informed every step of the way and provided the level of service we strive for at Alderman Automotive. We appreciate your recommendation and hope you enjoy your new vehicle for many miles to come!
They have been extremely professional to work with and really try to accommodate you schedule.
Worked with Noah. Very easy to work with. Would give him 5-Stars (QR review wouldn't load so I couldn't complete "review" him. He made sales process very easy and we appreciate him desire to build relationship vs just making the sale. Zahid was very professional and kept process simple. Moving forward, will be our first resource when looking for vehicles.
Business response:
Thank you for the review! We're glad Noah made the buying process easy and focused on building a lasting relationship, and that Zahid helped keep everything simple and professional. We appreciate your kind words and are honored to be your first stop when you're ready for your next vehicle. Thanks for choosing us!
We worked with Noah for purchasing our GV70. He was fantastic, and made the process smooth. We came from out of state, so communication was key, and he was on point. Would work with him again in a heartbeat.
Business response:
Thank you for the great review! Congratulations on your Genesis GV70, and thank you for trusting us with your purchase. We're glad Noah made the process smooth and kept communication clear throughout your out-of-state buying experience. We'll be sure to share your kind words with Noah. Thank you for choosing us, and we hope you're enjoying your GV70!
I have been to Alderman now 3 times and each time the service was exceptional from start to finish. Recently I came in with a battery issue and Adam and Logan were both fantastic with fixing the issue immediately and a few other problems that had occurred with my car. Adam and Logan are not only very knowledgable but are genuinely kind. I would highly recommend Alderman and will be a returning customer.
Business response:
Jennifer, thank you for taking the time to share your experience and for choosing Alderman for your service needs. We're glad to hear that each visit has been a positive one and that Adam and Logan provided the knowledgeable, attentive care you deserve. It's great to know they were able to quickly address your battery issue and help with the additional concerns on your vehicle. We'll be sure to pass along your kind words to both Adam and Logan. We appreciate your recommendation and look forward to seeing you again at Alderma... read more
Frequently asked questions about Alderman Automotive
How is Alderman Automotive rated?
Alderman Automotive has a 4.6 star rating with 1,844 reviews.
When is Alderman Automotive open?
Alderman Automotive is closed now. It will open tomorrow at 9:00 a.m.