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Alderman Automotive
- Used Car Dealers
- Fishers, IN
About this business
Location details
13875 Trade Center Drive, Fishers, IN, 46038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This place absolutely screws people over. I agreed to pay a set price and what I paid was over 12k more. When I asked how that happened I was told it was assumed I expected “fees” so they aren’t discussed. Terrible customer service from beginning to end. The car died during a test drive and we couldn’t get ahold of anyone to come assist. Absolutely terrible terrible place to purchase a car. Would never ever recommend.
The oil change is too expensive even with coupon. $69 is about $15 more expensive than nearby dealerships.
I don't know Austin Sohn. I did not get my signed paperwork that Brandon said would be in my glove box when I picked up the vehicle. I had to call several times to get ahold of someone cause I kept getting VM and no one would call me back. I did not get anything on the manufacturing warranty that is let on the car. Greg Mcguire would not budge on any pricing and he said he would have the nicks and scuffs in the paint fixed when I picked up the car and they were not fixed. Said they did not have any paint. Right!!! I got the ... read more
I've had this car for less than a week and the check engine light came on.
Terrible experience. Totally reget buying a vehicle here. Some words come to mind. Scandalous, deceptive, manipulative.
Took my car for service and the inspection due light wasn’t turned off, had to drive 40miles back each way to get it turned off and on top of that my seat was scratched and they look no liability without even investigating.
Worse car purchase experience I ever had. Salesman Greg McGuire misrepresented to car. Vehicle showed up with cosmetic damage that cost $1840 to repair. Severe mechanical issues estimated at $11000. He presented the car as excellent condition when it’s far from it. They are refusing to assume responsibility for the mechanical issues. Stay far away from this group.
They sell broken cars and never stand behind the car they sold. Don't trust this seller if you don't want to waste your time and money. Also, service department is awful they never call you back eventho they have your car and you're waiting for any information. They just make you pay for the rental car for nothing cause they don't know how to communicate. These people and this business only care about money, not the customers, and they'll do everything to let you down.
The absolute worst car buying experience I have ever had! I bought a 2015 Ram Laramie Longhorn that was supposedly the owners daughter's truck. The air suspension was not functioning correctly from the day it was purchased. The sales manager said well you bought a warranty, I said the warranty does not cover pre existing conditions. He replied they can't prove it was pre existing and neither can you.....well that's not true as it shows on carfax the suspension system was serviced here at Alderman just prior to me purchasing ... read more
Business response:
We did service the suspension on the truck before you bought it. You said you had an issue and we never could verify it. We left it sit outside all the way up and in 5 days it only moved les that 1/4 of an inch. 100% not a safety issue at all. Then to help even more we sent you truck to the Ram dealership service to clarify and you did not let them look at it and picked it up. Just because you want to alter the suspension to an aftermarket suspension does not mean there is anything wrong with it nor are we financially respon... read more
Frequently asked questions about Alderman Automotive
How is Alderman Automotive rated?
Alderman Automotive has a 4.6 star rating with 1,796 reviews.
When is Alderman Automotive open?
Alderman Automotive is closed now. It will open tomorrow at 9:00 a.m.