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Alderman Automotive
- Used Car Dealers
- Fishers, IN
About this business
Location details
13875 Trade Center Drive, Fishers, IN, 46038, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sold me a terrible Warranty, Doesn't cover minor repairs. Had my car for 3 weeks all to be told warranty won't cover work. Communication was lacking about the status of vehicle.
Car had problems from moment we got home. Would not recommend this dealership. Response was should have bought an extended warranty.
No interest in commenting. Not what I thought the overall experience would have been. Not going back for anything going forward. I know they won't care as such we all move on
Prior to the sale, The salesman told me that everything worked on the vehicle. Unfortunately, I was misinformed. The sunroof is not operational. When I brought that information to the salesman's attention, he stated it was an as-is sale and they would not repair or troubleshoot without charging me for diagnosis or the repair of the sunroof. The salesman offered to check the fuses if I brought the vehicle to him. I live 150 miles away from their dealership. In my opinion that is an not acceptable. I am dissatisfied with their... read more
Disappointing, time wasting, unprofessional, stressful, disrespectful. I wish I never bought any vehicle from Alderman.
Oil change took 1 hour 45 minutes from the time of my appointment until I decided to approach the service desk. By that point, my car was sitting in the lot and the attendant told me he "was just coming to get me". After another 10 minutes of waiting for him to key the work into the computer, he provided the invoice, took payment, and I was finally out the door -- almost 2 hours! Otherwise, staff was friendly, suggested additional services, and the facilities were clean and inviting. If I don't have a coupon, I will probably... read more
Drew was very friendly and helpful, but communication got mixed up when Austin took over to finish the deal. He was not very friendly or personable and I would never recommend him to work with someone again. Had the car for 2 days before the engine light came on, car would not start right away, water was leaking from the glove box when it rained, and AC went out. Was overall not super happy with my experience and would not recommend to anyone. Now to deal with all the issues when I should be enjoying my car.
I was told by that my car was ready. Then when I was got the 45 mins later. I was told it wasn’t ready took another 20 mins. The. You guys literally pushed my seat completely back. Then he replaced my steering wheel to where I had to readjust it. If the car wasn’t ready then u should have said that. Also learn to put stuff back where u found it especially when it’s not urs.
Brought my car in for service. Besides somewhat of an attitude they failed to actually fix the problem that I reported and offered me a $4000 dollar repair bill. Some of which I had discovered after purchasing the vehicle that were not addressed during your inspection process. Turns out a twenty dollar part was the issue that I had reported but they didn't want to fix. A loose brake line at the caliper causing a leak on a repair done prior to my purchase and missed by Alderman. So in conclusion while happy with the sales sid... read more
Frequently asked questions about Alderman Automotive
How is Alderman Automotive rated?
Alderman Automotive has a 4.6 star rating with 1,796 reviews.
When is Alderman Automotive open?
Alderman Automotive is closed now. It will open tomorrow at 9:00 a.m.