All My Sons Moving & Storage

Laura S. 

on Yelp

6 years ago

The other Yelp reviews are absolutely correct. All My Sons Austin overcharged us. The bill should have been $218, but they charged $491.25. We were never told about the $109 fee for travel to the apartment before the move. They also charged $37 for packing materials (no explanation as to why this was needed). We don't know what the extra overcharge was for since they never sent an itemized bill. They just charged our credit card. Also, they came at 10am even though the appointment was for noon, so my elderly aunt was qui... read more

Megan M. 

on Yelp

6 years ago

We hired All My Sons to handle our move mainly because they claimed to insure their work. We were moving into our very first home and it was brand new. That morning we repeatedly instructed them to take extra care with the floors. However, the crew did not take the time to do so; and as a result created large gashes in our brand new floors. Additionally, they broke the leg off of a large, expensive dresser. We were upset of course, but were confident that they would honor the insurance they offered. That confidence was mispl... read more

Kenndall S. 

on Yelp

7 years ago

I wish I could give 0 stars. We had to be out of our tiny 2 bedroom apartment by 12pm, so we scheduled movers for 8am. They didn't show until 1pm. We were being charged $100 for every hour we stayed in our old apartment past 12pm. Apparently, they mixed up scheduling. And they didn't finish until 5pm!!! They were so slow, sometimes disappearing for 20-30 minutes then coming back upstairs with only one guy at a time. Not only were we charged $500 from our apartment for THEIR lateness, they also took 4 hours for an easily 2 ho... read more

Alayna M. 

on Yelp

7 years ago

Wish I would have read these reviews before confirming my move with AMS. I moved a 1 bedroom apartment to another 1 bedroom apartment, everything pre packed and on the first floor outside the Austin area. Literally took 1 hour and 15 minutes (less really because that included all drive time) and they charged me just under 500 DOLLARS. Also, they brought a "friend" so it would go quicker and asked if I would pay him some cash?? Also, they asked point blank when they could get their cash tips. Beware of a labor charge, fuel ... read more

Allen S. 

on Yelp

7 years ago

BEWARE !!! We moved 6 pieces a washer and dryer two couches a chair and a table exactly 6.5 Miles , they charged me 750 dollars we were told 144 an hour and 5 dollar fuel charge , when move was completed they hit me with a hour drive time " never discussed " and get this 180 fuel charge for 6.5 miles and 150 dollar drive time on top of the three hours they charged me to move 6 pieces , we were told time starts when they arrive and that's it , we asked are there any hidden fees " nope " that's it she said , ...I have contest... read more

Maria R. 

on Yelp

7 years ago

Do NOT use!! $600 for literally 1 hour! I made sure that they were aware that I only needed help for 1 hour and there were only a few pieces of furniture that needed moving. When they came out, I was then informed that they have a 3 hour minimum. I tried to cancel and they would not return my deposit. The 3 men that came out to do the actual moving were extremely polite and apologetic. However the manager was rude and abusive. 

Jessica S. 

on Yelp

7 years ago

Wish I had seen all these negative Yelp reviews before we used them, the review on google are good so booked them but absolutely would not recommend or use again. It's overpriced compared to other moving services in Austin. They also damaged some items which requires a claim through their corporate office which is a pain! The crew stacked boxes haphazardly in random rooms of the house while unloading even though we had labeled the boxes and specified which room was which. 

Dorothy B. 

on Yelp

7 years ago

I asked the driver to politely move their truck in front of my home (since they were moving the neighbor next door) and they refused and were rude to me. I told them that I myself are moving and have several people and a large truck coming today and they didn't care. I then called the corporate office letting them know and they said they would take care of it. After having to call back, they then told me they were doing nothing illegal but to send me pics in which I did. I let corp. know that they did in fact have room to mo... read more

Maddy D. 

on Yelp

7 years ago

I wish I could give 0 starts! DO NOT USE! $1300!!!!!!!!!! We have an 3 bedroom apartment and moved to the same building literally all that was done was moving to a few apartment numbers over. Quoted $150 4-5 hours later now demands $1300