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All My Sons Moving & Storage
- Movers
- Dallas, TX
About this business
Location details
8156 Moberly Lane, Dallas, TX, 75227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am so disappointed and I haven't even used them yet. I spoke to someone earlier today who was more than happy to take my deposit. I needed to ask one more question and have been trying to call someone back for the last hour and no one picks up. I feel like I have been bamboozled and wish I would have read these reviews first. It sounds like reporting to the BBB might be the next move. I'm just so frustrated. Update: I had to call from a different phone just to get someone to answer and the nice lady on the phone couldn't ... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Once again, we apologize for any incon... read more
They lie and manipulate pricing. You'll get a call and agree on X amount, pay a deposit, get another call adding 18% to the price, and then the price is tripled on the move in date?? Looks like they are still up to there old SCAM tactics according to 90% of the reviews I see. How tf are they still in business?
Business response:
Thank you for contacting us, Charlie. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more
A former employee recommend this company, and I HAD THE MOVE FROM HELL!!! I admit that we were not totally packed( I had requested packing help), three guys arrived, one being on the truck or phone most of the time, as he could not handle the odor from my 85 year old husband's leaky underpants on the couch and a chair( urine smell), and they even refused to use my shrink wrap, let alone boxes( charged me $288 for materials. This was a two bedroom apartment( and yes, I have a lot of stuff, however by the time that they got ... read more
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
We requested a move and pack for a 2br, 2br apt. We only needed our kitchen and master bedroom closet packed as we moved the other items earlier in the week. We were given 3 movers, but unfortunately one of the movers spent 5 hours packing our kitchen and master bedroom. When we got to the house, the move came out to $2,000, $400 of that was packing material and we were charged $209/hr for 3 movers. We emailed corporate to tell them that 1. We only received the value for 2 movers because one mover took 5 hours to do some... read more
Business response:
Thank you for contacting us, Brittany. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your mov... read more
I ordered two guys to load a container when the guy show up there is three of them $500 for the first hour and $200 per hour. After that the thing that they don't tell you is they are going to charge you 20% of the total for fuel, my problem is they didn't go anywhere. They didn't use any fuel and the $500 for the first hour should cover them arriving to the job site so where did that money go? That aside I hired these guys to help me pack and load this container they took boxes half empty and placed them inside of boxes but... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
The WORST moving exp ever!!! HORRIBLE! All My Sons should be called ALL MY SCAMMERS in my opinion. They moved me twice and both were terrible experiences. I only had them move me the 2nd time because my stuff was in storage covered by their insurance policy. First horrible incident: They tried to refuse to unload my belongings until I paid them OVER the contracted amount but since I had a "not to exceed" contract I argued with the manager SAMMY for 45 minutes and he finally agreed to honor the contract. I felt VERY taken ... read more
Business response:
You deserve the absolute best experience every time. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number ... read more
DO NOT USE THIS COMPANY! Please get everything in writing before agreeing to use them and READ IT. They charge an extra 18% for fuel and fees. They are nice when booking and Rude and disrespectful at the end of your move. I can guarantee your price will charge at payment time. If they offer you anything FREE it is NOT!!!!! Do not trust this company they are disgusting!
Business response:
Marcia, transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your tim... read more
Worst moving experience I have ever had. It took 2 men 12 hours to move my 2 bedroom 1500sq ft apt. It was packed, they did not pack and I paid $2688.I got hit with a $398.16 fuel surcharge to go 2.3 miles and a $142. travel charge, $191.00 packing materials (only a a few pieces of tape) and then 12 hours of ridiculous slow labor. The movers were nice and polite but Imagine paying this amount and having to get up in the truck to offload boxes and then dump everything in the garage to do later. They should have sent 3 guys... read more
Business response:
Thank you for contacting us, Lori. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
This company is nothing but a dennof thieves. They use bait & switch pricing and(in my opinion) a company that provides fake 5* reviews. They quote 1 price, load the truck half full claiming they cant load any more because it is full. Then before they unload they raise the price to double or triple the original amount. There are many complaints! DO YOUR RESEARCH!! At least 1 complaint has been made to both the BBB AND to the Texas AG. DO NOT HIRE THIS COMPANY!!
Business response:
Joel, transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your time.... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.6 star rating with 3,222 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 9:00 a.m.