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All My Sons Moving & Storage
- Movers
- Dallas, TX
About this business
Location details
8156 Moberly Lane, Dallas, TX, 75227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do not use these people. I scheduled my move 6 weeks in advance, paid a deposit, got three confirming emails from them, and two days before the move they weren't sure if I was on their schedule, sent me on the phone to the scheduling department, I sat on hold for 10 minutes, then the phone simply hung up on their end. Called back, the guy told me they could come in the afternoon that day - after specifically requesting morning and prior assurance that movers would be there in the morning. I requested a refund of the deposit,... read more
Business response:
We sincerely apologize for being unable to complete your move as scheduled. Our team puts in every effort to prevent cancellations and deliver as promised. We regret that the promise was unable to be fulfilled in this case. At All My Sons, delivering the best service and prioritizing our customers is a daily commitment. Once again, we apologize for failing to follow through. Thank you for your feedback, it will be essential in our ongoing improvements. Best regards, Marie Senghore ... read more
Danny and Ryan were very unprofessional on the business If it wasn't for the movers being very I would highly not recommend using this company. The fees are not transparent. They will use you more with extra fees and surprise you without even telling you regarding what they quoted you from the beginning, they're not pleasant towards military people they don't give any type of help. They keep surprising you with fees that weren't even discussed at the very beginning as things go on. They want money here and there. If you ha... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. We care deeply about our customers, and we want to ens... read more
These jerks ruined about $20k worth of furniture (not including my grandmother's irreplaceable credenza) because they didn't adequately pad the furniture. I mentioned it to their crew when they were loading the truck, but they assured me they knew what they were doing. It's not like they got in a wreck or anything, just a normal cross-town delivery. Just a case of pure negligence and trying to rush through a job. Their insurance won't cover. What a nightmare! --- Hi Marie S., don't you dare pretend All My Sons gives a squir... read more
Business response:
Thank you for bringing this to our attention JD. We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) r... read more
Hired them back in March, and loved their service. Rehired them again, and they promised me all these discounts to keep me under budget - they promised me $580. I locked it in, everything went smoothly; the crew was great, even found out I was in a time crunch and worked harder. But it went south from there: before unloading everything, they charged me $920 and said they wouldn't unload anything until I paid. I called the manager named Jentezen, and he basically responded with "bummer, pay us" and didn't care about the ... read more
Business response:
Thank you for contacting us, Jonah. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. ... read more
I had a terrible experience when I used All My Son's to move into a house that I purchased. When I called to schedule the move I asked if the movers would know how to disassemble and reassemble my Flex Fit Sleep Number bed. I was told it would not be a problem. I called 2 more times to be 100% sure they would know how to do it. When they got to my house I asked the guys if they knew how to do it. All 3 guys said no. I asked if they could call the office and ask if someone that knows how to do it would come to my house. One g... read more
Business response:
Tawnya, we apologize for the inconvenience caused and regret that you had to file a claim. Thank you for the feedback. We are dedicated to ensuring all items reach you in perfect condition. Continuous improvement is our priority, and your feedback helps us be even better. Please reach out to us at 866-941-1849 to address your claim. We appreciate your business and the opportunity to resolve this for you. Best regards, Marie Senghore ... read more
All My Sons is a NO for me...! "ALL" the fuel, material, travel, and extra charges. "ALL" the socializing & breaks the movers were doing. "ALL" the broken items & poorly reassembled furniture for ALL the money I had to pay for this moving service has been my worst experience ever. It definitely was not worth ALL the hopes of all the great things that I was sold when hiring. Companies and their employees need to pride themselves on the integrity in why a patron selects them. Moving comes with excitement and stress it is very ... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
Only one of the three guys who showed up could communicate in English, and only barely. They basically ignored me the entire time, and made a very simple move (table and chairs, sofa and armchair, coffee table) far more long and drawn out than it needed to be. I will be avoiding this company in the future.
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
I am so disappointed and I haven't even used them yet. I spoke to someone earlier today who was more than happy to take my deposit. I needed to ask one more question and have been trying to call someone back for the last hour and no one picks up. I feel like I have been bamboozled and wish I would have read these reviews first. It sounds like reporting to the BBB might be the next move. I'm just so frustrated. Update: I had to call from a different phone just to get someone to answer and the nice lady on the phone couldn't ... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Once again, we apologize for any incon... read more
They lie and manipulate pricing. You'll get a call and agree on X amount, pay a deposit, get another call adding 18% to the price, and then the price is tripled on the move in date?? Looks like they are still up to there old SCAM tactics according to 90% of the reviews I see. How tf are they still in business?
Business response:
Thank you for contacting us, Charlie. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.6 star rating with 3,383 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 6:00 p.m.