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All My Sons Moving & Storage
- Movers
- Dallas, TX
About this business
Location details
8156 Moberly Lane, Dallas, TX, 75227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I used this moving company and 4 really SHADY people came to my home. I am an OLDER man and I know when I see criminals and lo and behold STOLE my vinyl records. DO NOT use this company.
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Once again, we apologize for any incon... read more
Use another company! I retained a rate of $126/hr with two movers. Moving from a 1br/1ba with storage unit to a home twice in size (and 20 min away). I packed everything except storage items (on shelves that would be shrink-wrapped) and the heavy items (bed, mattress, dressers, washer/dryer, TVs). and the kitchen. I was gifted a free kitchen pack (although I packed the kitchen on move day). On move day, I was informed that 2 movers would take 7+ hours and the truck wasn't big enough. It was recommended that I reschedule... read more
Business response:
Thank you for contacting us, Uruaku. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
I hired three guys thinking that'll help speed up the process. I was wrong, it actually slowed them down. One guy was supposed to be wrapping once the furniture arrived in the truck. absolutely had no idea what he was doing. At no time was plastic wrap used to protect my item. They used tape to wrap expensive furniture. which was damaged in the process. One guy also used tape to securely transport items the stairs, which was ruined. Another took so many breaks. I was charged a ridiculous fee for service that wasn'... read more
Business response:
Thank you for your patience throughout the claims process Lela. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 844-238-8715 if you have any questions. Best regards, Marie Senghore Community Co... read more
Edit: You'll note they ask you to call. When you do they tell you they care and someone will call you. They don't. Worst Customer service I've ever experienced when paying THOUSANDS of dollars. I generally go with the adage that if I've nothing nice to say, I'm not going to say anything at all when it comes to retailers or services, as everyone has a bad day. I'm making an exception though for All My Sons Moving & Storage Bullet points of the experience: Called multiple times prior to move to ensure all was lined up ... read more
Business response:
Thank you for your patience throughout the claims process Terri. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 844-238-8715 if you have any questions. Best regards, Marie Senghore Community C... read more
The crew that arrived were top tier pros, but watch out! They'll double charge you for travel fees (2x labor rate). This was not communicated to me by Austin or with Joy when I booked this. Hard pass on these crooks.
Business response:
Thank you for contacting us, Dustin. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Thank you for your time. Best regards, Marie Senghore AMS Community Coordinator
Scammed my mother. They set the hourly quote low then when all of your furniture is in the truck they try to hit you with a bill for THOUSANDS of dollars. Not to mention they scratched the floors and lost screws for the couch and bed frame. Find any other company!
Business response:
Thank you for contacting us, Gavin. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. ... read more
The absolute worst experience of my life. I have moved apartments multiple times and never have I ever experienced such poor customer service and shady business tactics. We were quoted $135 per hour and we spoke to two separate people who said our move shouldn't take longer than 2 hours. The day of our two movers showed up and said it would be an all day project and that it would cost close to $1,000. For five items. A bed, a dresser, tv stand and two couches. After some back and forth with a very rude employee we called to ... read more
Business response:
Thank you for reaching out Cassidy. We appreciate you sharing your experience. We are committed to providing the highest level of service to our customers and recognize that we have room for improvement. Our sincere apologies for not meeting your expectations. Thank you for your time.
The move itself was great. The team was friendly and did a good job packing and moving our stuff. Problem was that they damaged the handles to our fridge while trying to put the handles back on once at the delivery location. They tried for an hour to get them on and then said we'd just have to file a claim to have them repaired / replaced. After getting the prices to have them replaced they claim money they offered was not near enough. Not happy that I'm out of pocket money due to their negligence. I'd suggest you purc... read more
All My Sons do not move your items with care. They do not take pride in their work. Maybe consider birthing or adopting more sons who want to work as movers or even train your sons to move boxes, fragile items, and furniture with care.
Business response:
Tiffany, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.6 star rating with 3,222 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 9:00 a.m.