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All My Sons Moving & Storage
- Movers
- Pompano Beach, FL
About this business
Location details
3762 Park Central Blvd North, Pompano Beach, FL, 33064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
DO NOT USE THIS COMPANY. I am an executive and have moved many times. sometimes within state and many times out of state. This is the worst moving experience by far I have ever encountered on so many levels. Let me be specific 1. I paid to have my parents moved since they are in their 8-'s from FL to AZ. I paid for what I was told was "insurance" an extra $526 for that protection. I called the Dept of insurance and was told this firm is not licensed to offer "insurance' even though their offer includes an offer for insuranc... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
Truck delivery to my house. Only two workers. They were great and worked very hard. Manager told them to leave at 4 pm but the job was not completed. Furniture still outside, unpacked, etc.... We were told beds would be assembled. Only one was. Spoke to manager and he was not helpful. He said the workers had to leave for another delivery! Manager said he would reach out today to schedule a service provider to assemble beds. Never happened. Then we noticed sofa was missing! Called Manager and he said they don't have it! Yet t... read more
Business response:
Thank you for your patience throughout the claims process Frank. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions. Best regards, Marie Senghore Community ... read more
Quoted us about $550 for a move. We explicitly told them that we have a piano and a pull out couch that are very heavy and will need to be moved down 3 flights of stairs. They said that would be fine no problem and that they would send 2 people out. We demanded a third mover come as these items are VERY heavy (easily a 400-500lb piqno) and that two people won't be enough. They show up the day of moving with 2 men and an older lady. They tell us that the price will be $1300. Yes we did add on some packing materials but certai... read more
Business response:
Amberly, transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your tim... read more
Careless with my stuff, left so many marks on the floor, the main man who packed my kitchen didn't seem to know how to even do it. I will never use this company again. Hire men that actually wanna do the job. I couldn't wait till these men left my apartment.
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
They cracked my new stove and they stole a few things. Someone one went through my purse
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
Total Scammers!!! My quote was $380.00 Final cost: $799.65 I called a few movers to get quotes for moving my mom into an assisted living facility that was located 15 minutes away from her house. I selected All My Sons solely on the fact that they were the lowest quote ($380). We only had a few items to move (bed, nightstand, dresser, recliner chair, 4 medium size boxes and a TV) so when their quote estimated an hour for travel and an hour for the move with 2 guys, I thought it seemed reasonable. After I paid the deposit... read more
Business response:
Thank you for contacting us, Jennifer. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your mov... read more
If you are looking for professional movers DO NOT USE THIS COMPANY!!!! The moving service was far from professional and highly unsatisfactory. The movers were extremely small in stature, slow and inefficient as they were getting paid by the hour. Both movers were unable to lift our 2 couches and queen size mattress. Only one mover did any actual work, and the other appeared to be unproductive throughout the entire process. The smallest one tried to move one of the couches up the elevator and through our door. While doing tha... read more
Business response:
Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon. Best regards, Marie Senghore Community Coordinator
Honestly, probably one of the worst "move" choices I've made over the years! They quote a reasonable rate per hour, but it's all of the hidden costs that they add, and have you approve, after your truck arrives for the delivery. In other words, they have your belongings in their possession until you approve the final bill. It was actually double what others had quoted, and a complete when they handed me the final bill to sign for. One of their ploys is that they use a small, electronic pad (about the size of a large phone) ... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
If I could give negative stars I would. I hired them to move me from an apartment to a house. The first person I spoke with informed me of a flat fee hourly only for the moved. I confirmed there were no other charges and paid the deposit. The second rep calls me to confirm the move and tells me there is a surcharge I was never informed of. Both times I give specific detail of my move with items and bedrooms. On the day of my move they were to be here from 8am-12pm. I get a call at 10am saying they won't be here until 12pm-4p... read more
Business response:
Thank you for taking the time to share your experience Alexandra. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Once again, we apologize for ... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 3,118 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.