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All My Sons Moving & Storage
- Movers
- Pompano Beach, FL
About this business
Location details
3762 Park Central Blvd North, Pompano Beach, FL, 33064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Horrible service.. they let my marble table fall like from 3 feet height... my table was an antique and the only valuable furniture i have.. it cost usd 7000 and are offering usd 120 for the damage.... it is just unfair. Hopefully this review helps you to never use this company...i called and they just basically said Fu*& Y&*. This company and the customer service is HORRIBLE! not even a star...
Business response:
Thank you for your patience throughout the claims process Raul. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 844-238-8715 if you have any questions. Best regards, Marie Senghore ... read more
If you want unprofessional moving guys who shake a single woman down for money and a company that could not give a shit about your personal belongings, this is it. Pompano Beach crew beware as they will drag, break and chip every wall. Give you the wrong address to claim and tell you that 90 days has passed since they never got your claim. RUN!
Business response:
Toni , We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or the... read more
They moved me on February 20 but left laptops a few boxes and pictures at my old place. Being a 65 year old man on a fixed income with a bad back I can't lift the boxes myself or afford additional movers. When I asked all my sons to complete the job they said they'd spend another truck for $135 an hour. The worst thing a mover can do is not complete a job and that's what they did!
Business response:
Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon. Best regards, Marie Senghore ... read more
Would not recommend. Not friendly. No etiquette. Did not use this company but had a brief interaction with staff.
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Once again, we apologize for any incon... read more
TERRIBLE!!! I used this company few times in the past and they were awesome! My last move with them was terrible!!! I do wish I hadn't used them... never again! My move was delayed due to rain so I basically paid for two hours of doing almost nothing, where there was so much more that could have been done inside. I had to ask few times to get off their phones ... Beds were not put back together correctly, scratched furniture due to negligence. ' you can call the company , I have clean record' I was told when I said s... read more
Business response:
Marta, We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
This rating is strictly for the company and their poor practices. The men that moved my belongings are absolutely incredible. When given a quote of $650 plus a 20% fee for fuel, movers, etc., and then charged a total amount of $916.00, it's hard to be happy. The company puts the movers in a terrible and uncomfortable situation also. They move your belongings but don't get the go ahead to start taking your belongings off of the truck until payment is made in full. The movers apologized profusely even though they truly are pow... read more
Business response:
Thank you for reaching out Mary. Your feedback is of great significance to us. We are thrilled that you had a positive experience with the movers. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Your input is a crucial tool in our ongoing efforts to elevate our services. Thank you for your time.
No WAY! TOTALLY slow, inefficient, as if TRYING to ring up your bill! By the hour, PLUS, extra hour, PLUS gas charges, PLUS packing materials I didn't even need. Had VERY little to move, yet overcharged. You won't get your property til AFTER THEYRE PAID. I asked for ALL THEIR CHARGES at first contact, yet HIDDEN CHARGES. Inexperienced workers n left heavy items just inside my door. I finished my move MYSELF, am older, but beats paying even MORE than I was ALREADY overcharged!!!! Total con job . 2 guys n one stayed at truck ... read more
They broke my recliner bed, dented three pieces kf furniture then forced me write down my credit card details because that was the only accepted payment.
Business response:
Manuel, We're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com or call us directly at 844-238-8715, be sure to include your Customer ID (CID) reference Number or t... read more
Terrible experience in regards to cost surprises. Moved from TX to FL on my own and only needed these guys to unload my packed/wrapped items from my Penske truck into my apartment. Quoted me $171 an hour - great. Expect hidden fees that are not disclosed appropriately. Total for 2 hours 15 min of labor = $666 and with tip of $80 = $746 for labor only. No truck involved, but they stated they have to bring it anyways regardless and I wouldn't be charged. If a moving company needs to collect for fuel and travel time, I would ad... read more
Business response:
Thank you for contacting us, Clair. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Thank you for your time.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 3,118 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.