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All My Sons Moving & Storage
- Movers
- Birmingham, AL
About this business
Location details
3430 Lorna Lane, Birmingham, AL, 35216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
So I posted my review about two weeks ago and got a response from Marie to give them a call and they would try to help me resolve my claim which is still not settled after two and a half months. I called their number 844-238-8715 and guess what nobody answers in the mailbox is full. Again, avoid this business like the plague they don't care about you or your property and give you false promises. And if you didn't forget, see the ketchup stains, one mover, intentionally squirted ketchup all over my furniture in my bedroom as ... read more
Business response:
Our commitment to our customers is to ensure that all items are handled with the highest level of care. Micah, we sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment. Recognizing that there is always room for improvement is the first step to providing the absolute best moving service. To be the best for our customers is our goal every time. Please reach out to us at 844-971-2937 so that we may work with you directly to resolve your claim. Thank you for giving us ... read more
UPDATE: After posting this review, I was contacted by someone from corporate, and we were able to have a constructive conversation about the experience. They acknowledged the issues and provided a partial discount as a form of reconciliation. While the day itself was still very stressful and disappointing, I appreciate that the company took steps to make things right after the fact. Avoid All Sons Moving in Hoover - Disorganized & Unprofessional Our move with All Sons Moving in Hoover was an absolute disaster. We booked... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
WARNING: DO NOT USE THIS COMPANY -- COMPLETE DISASTER If I could give negative stars, I would. All My Sons Moving in West Palm Beach is the most unprofessional and disorganized company I've ever dealt with. I booked my move weeks in advance after selling my home. They confirmed the date and time multiple times--only to completely no-show on the day of my move. They told me someone would arrive between 8-9 AM and that I'd get a call. No one ever called. No one ever showed. When I finally got someone on the phone, they had t... read more
Business response:
We sincerely apologize for being unable to complete your move as scheduled. Our team puts in every effort to prevent cancellations and deliver as promised. We regret that the promise was unable to be fulfilled in this case. At All My Sons, delivering the best service and prioritizing our customers is a daily commitment. Once again, we apologize for failing to follow through. Thank you for your feedback, it will be essential in our ongoing improvements. Best regards, Marie Senghore ... read more
This was absolutely the worst moving experience I have ever had. Booked a move two weeks in advance for two men and a 26 foot truck to start the morning of the move. I received a call the day before saying that they needed to move us to the afternoon slot. I was hesitant, but they said it should be able to still be done in a reasonable amount of time for us to be able to get kids to bed. The day of the move I called multiple times trying to get an update until finally at 3 PM I was told that it didn't look like the move coul... read more
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
May 2025 I had two rooms of furniture to move, a queen bedroom, a living room and a refrigerator...that's it. They started at 2:30 and ended at 6:30, total charge $850. The one driving did most of the work, not really hustling but getting it done. The other one, his helper, spent way too much time on his phone, just standing there looking at his phone while the other one did the work. I should have addressed this early on and maybe things would have run along quicker. They were both nice and respectful but phones should be p... read more
Business response:
We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand. Best regards, Marie Senghore Community Coordinator
Took moving reservations for packing and moing bu canceled a week later. 4 days before the move.
Business response:
Our team is dedicated to preventing cancellations and ensuring you have the best possible experience every step of the way. Our sincere apologies for not being able to fulfill your move as planned. We value your feedback and are committed to using it to improve our services. Our customers matter to us, and we work hard to exceed expectations daily. Thank you for bringing this to our attention. Best regards, Marie Senghore Community Coordinator
Long review alert! We booked with this company because my parents had used them and had a good experience, so we assumed the same. Well that turned out to be very wrong. Everything was great when booking the job, but the night before the move we were called at 5:55pm and were told that the driver of the crew they had booked for us had a medical emergency and they needed to reschedule us to the next day. That made me have to miss a day of work and put us a day behind, but we agreed to it because we know things happen. The mo... read more
Business response:
We are sorry Joy. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
My neighbors used this company when they were moving. When they were finished and started to leave one of My tree limbs caught their truck and was twisted off. This was about 9:30 at night. I was not contacted about this matte. I was left with a mess to clean up the next morning. When I say a tree limb I mean it was as big as part of the tree. A chain saw had been used because I could see the evidence. It was not clean out of the road well and a car could not pass over this mess. my parents live with me and both have dementi... read more
Business response:
Deborah, Thank you for brining this to our attention. We sincerely apologize for the damage caused to your property and for the inconvenience it has caused you and your family. We understand the seriousness of the issue, especially considering the potential risks it posed. Your safety is of utmost importance to us. Please reach out at 866-941-1849. Once again, we apologize for any distress this situation has caused. We appreciate your understanding and patience
After taking their time to move at $209/hour, then keeping my things until I paid the full $1740 for a one bedroom moved 10 miles. This is not what I was quoted and no one will acknowledge my emails at this time. I cannot even get an itemized bill from this company showing what all the charges were. Stay far away!! These people are crooks!!
Business response:
Nicole, We are sorry. Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 2,726 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.