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All My Sons Moving & Storage
- Movers
- Birmingham, AL
About this business
Location details
3430 Lorna Lane, Birmingham, AL, 35216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
August 10, 2024 has been an experience. The same company assisted me 4/23/24 and I gave them excellent reviews. This time was the worst, broken glass, damaged walls & left my furniture in the yard. Estimated job to be 5 hours, experience several delays with broken glass etc and an inexperience team that didn't know how to load a pod. Said I had to agree to another 3 hours upfront and pay another $750 to complete a job estimated to he completed in 5 hours & after refusing to pay any more money the movers were directed to ... read more
Business response:
Veronica, We are sorry! Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you Again for the opportunity to better understand!
Do not use. Scheduled with them 2 weeks in advance to unload my truck, was told they would arrive at 3pm. I called multiple times after 3pm to inquire on status and was repeatedly told they were en route. Finally receive a call at 5pm of them cancelling and saying they can show up 2 days later, when I asked why not first thing tomorrow they said their schedule was full so they couldn't. When I asked why I couldn't be moved to the top of the list since my job was today they repeated again the schedule was full. After that I k... read more
Business response:
Alex, Our sincere apologies for any inconvenience or frustration caused. We always do our very best to avoid cancellations at all costs. We genuinely care about your experience and are committed to learning from your feedback to help us better our services moving forward. We care about our customers and constantly strive to do our absolute best every day. Thank you again for reaching out.
They had two unexperienced workers that had no clue of what they were doing causing it to take longer and causing me more money, this place is a rip off. I wouldn't recommend them to anyone
Business response:
Michael, We are sorry! Your experience most certainly doesn’t align with the high standard of service we aim to deliver. Without insights like this, All My Sons Moving and Storage cannot improve. To gain deeper understanding of the specific issues you faced, please give us the opportunity to speak with you. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you again for the opportunity to better understand
Do not use. They quoted me a price on the phone. I agreed and sent $100 deposit. When making final arrangements for the move, they increased the amount from about $500 to over $900. I canceled the move. They did refund the deposit.
Business response:
Lynn, we’re committed to giving everyone clear and honest pricing. If this did not occur, our corporate team wants to know more so that we may address your concerns and improve the experience we provide. We encourage you to contact us by email at wecare@allmysons.com or by calling directly at 844-238-8715. Kindly include your Customer ID (CID) or your phone number that was used to schedule the appointment. Your time is appreciated, Lynn.
They had me put down a $100 dollars for a guaranteed arrival date. They called me on moving day to say that they were not coming because their personnel put the wrong gas in the truck and it was no longer operational. Very unprofessional and cost me money because I had scheduled everything with my pod company to have certain pods removed because we were supposed to have four workers to fill them. Once the movers showed up, they did a good job for the most part. They did charge me for 5 mirror boxes. We only used two. th... read more
Business response:
Amanda, recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon
The movers did a fantastic job. They were kind, quick, and courteous. Management is the issue. I was charged almost triple what I was quoted initially. I had a very small move (10 items total) I was not told this "new price" until after the movers had moved everything into my new apartment. I had 3 confirmation calls the week leading up to the move promising I would be moved on Friday morning. On Thursday afternoon, I got a call saying from the manager saying I had been moved to the Friday afternoon slot. At 3:30 on Frida... read more
I want to start by saying that my team of movers--Jay, Zevin, and Nick--were the A-Team. These men were professional, hardworking, and honest, and anyone who is lucky enough to have them as their movers is truly getting the best in the business. That being said, my issue lies in the management. I received an estimate for a pack and move, but the management (Giani) did not tell my movers that they would be packing and did not provide them with any necessary packing supplies. Management estimated a 4-hour move, and it ended u... read more
Horrible moving experience on 1/25. I had hoped to get this issue resolved before posting this review. The movers were extremely polite but the quality of work was unacceptable. I received damages to my apartment door and was charged outrageous prices for supplies not used. I have pictures, videos and recordings detailing my complaints and concerns. I have reached out to the company on numerous occasions with no resolve.
I watched the worker drop our like new leather electric recliner from bed of truck to the ground breaking 2 of the 4 legs and then later another worker came wheeling in wife's table/desk with one of the legs under his arm and another leg at an awkward angle. Both items ruined and All My Sons refused to cover damages at a fair amount. Better pay for additional insurance if you use these jokers
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.5 star rating with 2,726 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.