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15150 Tradesman Drive, Suite 101, San Antonio, TX, 78249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I am writing this to warn the San Antonio community about All My Sons Moving & Storage, specifically the crew of Gabriel and Ricardo, following my move on November 21, 2025. This company engaged in job abandonment, gross property negligence, and deceptive practices that resulted in severe financial and professional distress.Toward the end of the move, the crew deceptively obtained my signature on the paperwork by telling me I could inspect the truck once they were completely finished. Instead, they immediately disappeared fr... read more
Business response:
Laura, we apologize for the frustration and disappointment caused by your moving experience. We understand how important it is to have your belongings handled with care, to receive professional service throughout the entire move, and to feel confident that your concerns are addressed appropriately. We are sorry to hear about your concerns regarding the completion of your move, communication with the crew, the handling of your belongings, and the reported damage to your furniture and personal items. We understand how upsettin... read more
I rarely leave negative reviews, but I feel obligated to warn others. I paid All My Sons Moving & Storage for a full-service packing and moving job. After the movers left, I found multiple closets and belongings had been left behind despite paying for packing services and materials. What was most frustrating wasn't just the incomplete move--it was the company's unwillingness to make things right after I brought the issues to their attention. I expected accountability from a national moving company and did not receive it. M... read more
Business response:
Jon, we apologize for the frustration caused by your move not being completed as expected. We understand how upsetting it must have been to pay for full-service packing and moving assistance and then discover that closets and belongings were left behind after the crew departed. The experience you described, including concerns regarding the completion of the packing services and the follow-up after bringing these issues to our attention, is not the level of care and accountability we intend to provide. We understand the impor... read more
They are scammers! Worst experience ever! Long story short...I literally moved everything myself, charged me almost 4 times my quote and said if I didn't pay they were taking my items!
BE AWARE! HIDDEN FEES AND PRICES. We hired two movers to help load our 2 bedroom apt into OUR U-Haul. As I was gathering things in the apt and they were finishing up loading, they had my girlfriend sign and agree to the pricing and left without talking to me! Not only did they place all our heavy porch furniture in the upper portion of the U-Haul with no strapping (which we provided them), leaving us to have to unload half the truck to be able to get to them and strap them down properly, they also charged us 225$ for fue... read more
Business response:
Thank you for contacting us, Eric, we value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call us as 844-971-2937. Should you email us, please include your Customer ID reference number or the phone number associated with your move. T... read more
Update! After damaging my old house I was able to inspect my safe and they scratched it up! One scratch is so deep it's to the bare metal. I was told they needed 4 guys to move it. It's a very expensive gun safe! What did I pay for?
Business response:
Thank you for bringing this to our attention Pip . We are truly sorry to hear about the damage you've highlighted and are eager to delve deeper to gain a clear understanding of the specifics. Our aim is to consistently deliver exceptional customer experiences, and we regret that this wasn't the case during your move. We would appreciate the chance to discuss your concerns with you directly. Please reach out to us via email at wecare@allmysons.com or call us directly at 866-941-1849, be sure to include your Customer ID refer... read more
Called to get a quote for unloading only!: charges $65 for the gas to get to my location. Charges 30 min drive- back and 30 min drive forth, total- $179, so an hours worth of work before they begin to work. So before they begin to work the primary charge just to show up is $244. Then $179 per hour after they show up and they charge a minimum of 1 hour after they show up. The quote was $423 for 1 hour of actual work. I had to seek clarification that this was just for unloading, no driving anywhere. They confirmed. This is ab... read more
I have been having the worst possible experience with this company possible. Several of my items were damaged during the move and I submitted paperwork to get reimbursed for the damage. They countered with an extremely low ball value that comes nowhere near the cost of repairing the items, much less replacing them. I asked how they came up with the reimbursement values, and was completely ignored. Was given a number to contact Jeff, but the few times they actually picked up the phone, Jeff was unavailable and never returned ... read more
Business response:
Josh, we're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service. We apologize that this was not the situation during your move. We would like to have a conversation with you, please reach out via email at wecare@allmysons.com, be sure to include your Customer ID reference Number or the phone number associated with your move. T... read more
Was initially quoted for 2 hr minimum $375. Written quote received is $475! Is not totally transparent. I will look elsewhere.
Business response:
Thank you for contacting us, Sylvia, we value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call us as 844-971-2937. Should you email us, please include your Customer ID reference number or the phone number associated with your move.... read more
AMS damaged my floors and I filed a claim with the associated paperwork and provided the photos and a quote for the repair of my floors. The quote that I submitted was $3500 from the company who installed the floors and they stated this was the cost to repair the floors. AMS offered $200 for the damaged floors. I have sent multiple emails called five times this month. I have been told by ACE and Joe that I have to speak with a "Specialist" by the name AB. So far, no emails or phones calls have been received by me from AMS. ... read more
Business response:
Andrew, We are very sorry to hear about the damages to your property and the frustration you’ve experienced while trying to resolve your claim. What you described does not reflect the level of care, professionalism, or follow-up we expect from our team, and we understand how upsetting this has been for you. We want to review your claim in detail and ensure it receives the proper attention. Please reach out to us at wecare@allmysons.com or call 844-971-2937, and kindly include your Customer ID (CID) or the phone number used t... read more
All My Sons Moving & Storage has a 4.4 star rating with 3,195 reviews.
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.