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All My Sons Moving & Storage
- Movers
- San Antonio, TX
About this business
Location details
15150 Tradesman Drive, Suite 101, San Antonio, TX, 78249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
I recommended All My Sons to my client who is from out of state to assist with her move from a rental property. HUGE DISAPPOINTMENT! I regret that she used this company and had the worst experience EVER! The movers were careless with her belongings, they took their time and complained that they were "worked like dogs" (it's hot, and hard work but it is their job) and they took their whole day, racking up the hourly rate. In addition they she helped them pack and move items out and at the storage. She did not receive an itemi... read more
Business response:
Recognizing where we missed the mark is vital, and we genuinely apologize for any frustration caused. Customer satisfaction and going above and beyond is our utmost priority. We would love the opportunity to better understand the situation. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Thank you so much again. We look forward to hearing from you soon. Best regards, Marie Senghore Community Coordinator
I made a appointment for Saturday to move they called back saying we need to move you appointment due to it being really busy and needed to move it to Sunday the movers show up at 9 I give them the building number and unit number saying they thought they were knocking on my door but it wasn't my door then they say the tablet was glitching and I had to call the office they said that my appointment was made for noon and I see the moving truck leaving my apartment complex they come back at noon i have everything ready for them ... read more
Business response:
Megan, transparency in our service and pricing information is crucial to us, as it fosters trust with our customers. We are so sorry that we did not meet your expectations during your experience with us. This is not in line with our standards; not ever. We'd love to understand our opportunities for improving. Please get in touch with us via email at wecare@allmysons.com or call us directly at 844-238-8715. Be sure to include your Customer ID (CID) reference number or phone number linked to your move. Thank you for your time... read more
if i could do 0 starts review, i would. the young kids coming for moving our stuff, were cool and nice. the surprise was at the end when i had to "sign" the paperwork. The end quote was almost DOUBLE that the original quote even though it was only 1 hour extra. Mind you, for 1 h they asked 139$ :) final quote: 599$ from 349$. They even try to sell me the bs about "material cost" when in fact all they used was 3 medium boxes plus 1 roll of tape. Guess how much was that?? The materials cost was 111$!!!!! 3 BOXES AND 1 ROLL OF ... read more
Business response:
Thank you for contacting us, Catrinel. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your mov... read more
All my sons Are the worst moving people ever they break stuff they talk shit they smoke weed in your place and on the job they don't care where they break your stuff or steal it. The two managers unprofessional. Along with the whole company of all my son is unprofessional if I had to prefer any other moving storage besides all my sons I would.
They charged me 1400 for a 1.6 mile move. I was given an estimate of about 2 hours for a one bedroom move 1.6 miles away. They told me with 3 men, it shouldn't take long to do (I didn't have much at all). They didn't even pack anything up I packed everything myself (two days before) and they only had to load the truck. It took 5-6 hours for them to move a one bedroom 1.6 miles away. The price is outrageous for that small move. Wouldn't recommend them to anyone. I hear Einstein movers would've been a better option!
Business response:
Thank you for contacting us, Crista. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move.... read more
I was estimated a price of up to 600.00 and it was closer to 800.00. It is a struggle when you are trying to get situated from being in a homeless shelter. Life just keeps getting harder.
Business response:
Thank you for contacting us, Patricia. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your mov... read more
NO STARS REALLY!!! Never again will I use this moving company! When you can inquiring about their services, you are not told everything and given a false sense of best choice. The movers were great youn men but clearly the com is to make money no matter how long they take and what they use. Not to mention the ridiculous fuel charge even if the storage was ab 2 miles from my home.
Business response:
Thank you for contacting us, Tina. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
Needed a couch moved from my garage to my living room. Service was scheduled and then delayed, was given the runaround... "We can't do it at the scheduled time... let me get you someone else, hold on... Eventually, my order was cancelled and they kept my $100.00 deposit. Be very careful what you click on when you link to their webpage for "special discounts."
Business response:
Our sincere apologies for any inconvenience or frustration caused. We always do our very best to avoid cancellations at all costs. We genuinely care about your experience and are committed to learning from your feedback to help us better our services moving forward. We care about our customers and constantly strive to do our absolute best every day. Thank you again for reaching out.
They got to my apartment and refused to do the move and left me hanging. I was luck I was able to find someone at the last minute. I do have to admit that there were bugs in my apartment that I had been trying to get rid of for months. That doesn't excuse their behavior
Business response:
Our sincere apologies for any inconvenience or frustration caused. We always do our very best to avoid cancellations at all costs. We genuinely care about your experience and are committed to learning from your feedback to help us better our services moving forward. We care about our customers and constantly strive to do our absolute best every day. Thank you again for reaching out.
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.4 star rating with 2,960 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is open now. It will close at 9:00 p.m.