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All My Sons Moving & Storage
- Movers
- Tucson, AZ
About this business
Location details
5131 E. Canada St., Tucson, AZ, 85706, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
This is an update of my previous review of our experience with a household move we had with All My Sons On June 30, 2025. The only contact All My Sons allowed us is through email. They gave me a phone number to call them on, but no one answers it and the mailbox is full so you cannot leave them a message. Based on the email contact, it's obvious that the only thing they want to deal with is possible loss or damage to my belongings. A transceiver I used in my airplane is missing, but of course the purchase was years ago and I... read more
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
I was given information from someone that lived in TX three weeks before the move but sadly the gentleman moving me weren't updated and this could have cost me my life since I was moving out by stealth. The movers themselves were wonderful - they worked quickly and tirelessly. One or two broken items but that's expected. When it was time to pay the cost was double the quote due to an 18% gas tariff. A gas tariff? I nearly fainted on the spot but what could I do about it? But here's a question: what if I didn't have the e... read more
Business response:
Thank you for contacting us, Sashi. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. ... read more
I also had to call Arizona DPS on these guys because some of the documents I had in my dressers and work office desk were classified, and I told Mobster John about this. They disnt listen and I was lucky none of my documents were stolen.
Business response:
Thank you for contacting us Martinus, We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move... read more
Awful experience. Would not recommend or ever use their services again. We moved from Tucson to Albuquerque and were quoted a price for packing and moving our townhome based off of a video walkthrough of our entire place. When the movers arrived they were under the impression that it would be a quick 4 hour job. Instead it lasted the entire day after they arrived almost 2 hours later than we were told to expect them. When they started the job, they started telling us that it would be a much bigger job than what we were quote... read more
Business response:
You deserve the absolute best experience. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Please reach out to us via email at wecare@allmysons.com or call us directly at 844-238-8715. Kindly provide your Customer ID (CID) reference number or phone number associated ... read more
BEWARE, this company feeds you a good line but all they do is take your money and not care. We got the insurance from them and they wouldn't even honor their insurance after gouging our washing machine which was practically brand new, still had the plastic on it, among other things. So do yourselves a big favor and do not hire these guys. I would give these guys a negative rating of minus five if I was able.
Business response:
Thank you for your patience throughout the claims process Dawn. We regret to hear that the resolution provided hasn’t fully met your expectations. Our goal is to always deliver the highest level of service and ensure that all aspects of your move are handled with care and respect, and regret that this goal wasn't met. Our sincere apologies for any frustration. Thank you for giving us the opportunity to learn and improve. Please reach out at 866-941-1849 if you have any questions. Best regards, Marie Senghore Community Coo... read more
This company has poor business ethics. All My Sons Moving was hired by my son and his girlfriend to move them less than 5 miles distance from pick up to delivery in Albuquerque, NM. AMSM want me to give them my credit card number without giving me an invoice--the movers just gave my son a verbal amount they're going to charge. Chris (the office manager) said that they will not unload the truck without payment prior to off-loading, so I asked to have his manager/owner contact me but was never contacted. It seems to me that th... read more
Business response:
Thank you for taking the time to share your experience. We sincerely apologize for any frustration and inconvenience regarding customer service. At All My Sons, we strive to provide exceptional customer service, and we are disappointed to learn that we fell short of exceeding your expectations. We take this feedback seriously and will be sure to address these issues internally. We care deeply about our customers, and we want to ensure that we understand our opportunities for improving. Once again, we apologize for any inconv... read more
Hidden Charges, they don't tell you there is a travel charge, or a gas charge, they also say your deposit will be applied to the charge not on top of the charge. they are very deceptive, the movers were okay.
Business response:
Thank you for contacting us, Gina. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
Everything was going great with the company up until the unload portion. The movers provided great customer service the whole time. But the problem came when I had to talk to John the payment collection/Remote micro manager. When i called to find out about relocation service, within the same city of Tucson, i was told its a hourly rate of $179, it will start with a $179 to cover traveling time to my house and them departing to head back to home base. Ok, sounds good. They show up with an Ipad on moving day, it wasnt wo... read more
Business response:
Thank you for contacting us, Jeff. We value your feedback. Transparency in our service and pricing information is a core principle for us and alleviates added stress for those we move. We are so sorry for any inconvenience or hassle you may have experienced regarding the cost of your move. Please allow us the opportunity to speak with you directly. Email us at wecare@allmysons.com or call 844-238-8715. Should you email us, please include your Customer ID (CID) reference number or the phone number associated with your move. T... read more
Got initial quote after describing move size with assurance that 4 movers couldn't possibly take a whole day or cost more than $2000. $3500 dollars later, 12 hours of moving and the move still wasn't done, our old house's security door was ripped off it's hinges and the movers called it a day with moved furniture incompletely assembled throughout the new house. We took multiple trips in our personal vehicles because the movers wouldn't take another trip in their truck. The movers were fine people, very polite, but were cle... read more
Business response:
Thank you for telling us about your experience Ben. Your feedback matters, and we genuinely apologize that we fell short. At All My Sons, providing an exceptional service is our top priority always. Moving can be stressful even when all goes well, so customer service is so important. Feedback like this is essential for improving our service at All My Sons Moving and Storage. Please give us the chance to work with you so we can understand, in depth, where we fell short. Reach out to us via email at wecare@allmysons.com or by ... read more
Frequently asked questions about All My Sons Moving & Storage
How is All My Sons Moving & Storage rated?
All My Sons Moving & Storage has a 4.3 star rating with 2,430 reviews.
When is All My Sons Moving & Storage open?
All My Sons Moving & Storage is closed now. It will open tomorrow at 7:00 a.m.