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Allstate Protection Plans / SquareTrade
About this business
"Process was simple yet thorough in getting a phone fixed! The small investment paid off in having peace of mind knowing my son's phone would be repaired or replaced!"
"They are efficient and the customer service is top notch. They are quick to get resolution and customer satisfaction to the problem that yo have under warranty. I use them for all my cell phones, home appliances , computers and tablets. My son has broken his phone 3 times and 1 year and each time they are just as generous and eager to get it fixed. "
"My Nexus 7 stopped charging. I wasn't sure whether it was my battery or the charging port. I filled out the short questionnaire on Square Trade and hit SEND. Shortly after sending it, I received an email indicating that they were reviewing my claim. Shortly after that I received another email with a FEDEX shipping label to mail my tablet to them (at their cost.) Long story short--> My tablet was repaired and sent back to me within a week and it is in brand new shape. There was a written explanation off what was done to rect... read more
Business response:
“Thank you for sharing your experience, we appreciate the feedback!”
"Excellent, speedy customer service! Competitively price and very easy to work with. Highly recommend Square Trade. "
"I am a freelance videographer and needed my camera repaired. SquareTrade was able to replace my camera and provide me with a brand new unit within less than a week. Amazing service, I was really happy, I did not miss a beat. Thank you SquareTrade!"
"My son cracked glass on his phone. Phone useable but screen looked terrible! I held off fixing partly due to $75 deductible and also to teach him lesson. Finally after 3 weeks and because glass may eventually shatter, I filed claim online. Very easy process. Lo and behold, what a nice holiday surprise that deductible was waived! I was able to go to Apple Store since price within range and get it fixed that day. Sent in receipt and SquareTrade processed and sent me check within a week! I did call to confirm the waived fee an... read more
Business response:
“So glad to have been able to help you! Thank you for sharing your story!”
"This has to be the best extended warranty company that I have ever dealt with. New years eve my TV went out exactly 2 years from date of purchase. Next morning I filed the claim online. The following Monday morning I spent less than 10 minutes on the phone with an agent. I was informed that I would be receiving a newer and bigger model as a replacement within a week. The new replacement arrived on that Thursday. 4 days total turn around time. You cant get much better than that. I cant be any happier with the service provide... read more
Business response:
“We can sympathize with a NYE fail! Thanks for writing a review and glad we could help!”
"My headphones were damaged. I shipped it to Square Trade. Immediately they informed me it couldn't be repaired, so I was offered the amount I paid for my product online. All is well. It was a simple and satisfying experience"
"I have had two experiences with the squaretrade program....The first took a week from first contact to return of product....I was blown away with the speed...both times the repairs were done quickly and returned to me. When contacted customer service either by phone or email.....I was answered promptly and in a professional manner. I have recommended squaretrade to all my family and friends."
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 37,862 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.