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"My LG TV warranty was about to expire in 5 days and guess what?.....My TV screen went black. I called and they did a walk through and confirmed I had a problem. They ordered my parts and it arrived in 2 days. I called the TV tech and he came to my home on a Saturday because no other day was convenient for me. He literally fixed my TV in 5 minutes. Popped in the new Mother board and my TV was like new again. I am thankful to Square Trade that they are reliable and loyal to their customers. I did NOT get Bamboozled out of my ... read more
Business response:
“Lovely to hear! Thank you for the honest review!”
"Very pleased with the repair and return time of my item and the quality of the work done."
"Fast and good service, item could not be repaired, but the full amount was refunded immediately. "
"Very satisfied with service - system very user friendly - didn't have to spend a lot of time explaining/justifying - processed immediately - sent everything needed to send shipment - very fast turnaround - would highly recommend this service to others."
"I received my replacement television today after only 8 days after putting in my claim. I was very satisfied with the promptness of them handling the problems I was having with the product. I received no hassles with help. The service rep was friendly and helpful. I would use square trade again on any product they cover. "
Business response:
“We aim to provide this speedy service and it's great when customers take the time to post a review! Thank you!”
"WOW! SquareTrade is amazing! Absolutely the BEST! A couple years ago I had a Sony MP3 player that I just wore out. I purchased a SquareTrade warranty on the device and when it died I called, they sent a shipping, label, and they sent me a check. My second experience was more costly. I warranted my Sony Xperia Tablet and it fell out of my bag as I exited the car. This had happened a couple times with the same cover so I didn't give it a thought. Later that morning I looked for something on the tablet and found the cracks in ... read more
"I had a very positive and speedy process with square trade. My claim was approved within a day and the process with shipping my item back to them was quick and easy. Also, I received my refund check within just a couple of days. I will definitely use square trade to cover all of my important purchases and now that I know I can trust them, I feel so safe and secure with all of my families products. I give them an A+ and would refer them to anyone."
"very courteous, professional customer care advisers. the call ony took about 5 minutes and was very clear understandable voice. the operator cared for my needs and did everything possible to assist me in one single phone call."
"I received my repaired camera today...just 8 days after first filing my claim and shipping it off to Square Trade. The camera has been thoroughly repaired and is in excellent condition; the timing of service is wonderful. I first made my claim online but called with a question...the call, answered promptly, was professional, informative and very helpful. I don't buy extended warranties often, but I use my cameras a lot and in many conditions, so gave it a try. I am very glad I did, and I am very pleased with the service in ... read more
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,370 reviews.
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.