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When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
"I purchased a item, that got damaged. Called square trade. They got right on it. Sent us a drop ship form to return the item. Once in the system all was taken care of. I give them 5 stars. "
"I reached out to SquareTrade after my son threw my phone and broke the screen. I was expecting them asking for pictures of the phone and more details on what happened, etc. None of that happened. They understood and things had to move fast and so did their process. Within an hour my claim was approved on a Saturday night. I got my screen fixed on Sunday, emailed them the receipt. Got my reimbursement on Monday. I am not going to Apple Care anymore, these guys are awesome"
"This is our 2nd time in 4 years having to use warranty on my kids iPods. Square Trade is always so easy to work with. They even have you print out a label for free for easy return. We have been using trade warranty on all our electronics (TV, iPod, camera, camcorder, and our Nuwave) we couldn't imagine not using Square Trade :)"
"My iPhone that I purchased used on eBay came with the option of adding a SquareTrade warranty. I'm so glad that I chose to buy it! After just a few months of using the phone several issues became apparent. I started a claim online, received an email very shortly afterwards approving my claim, I got my phone fixed (the Genius Bar actually just replaced my phone) and after emailing that receipt to SquareTrade I am getting reimbursed. Couldn't be easier. Definitely worth it!"
"I recently had to file a claim on a broken tablet in which it was insured by SquareTrafe. I called and filed acclaim and the customer service rep was very polite. They did not argue as to what was going or if it was covered. He took the information and sent me a prompt email with instructions. Since I had chosen an Amazon gift card, as soon as the package was scanned into the system, SquareTrade sent me an email gift code so I could order a new tablet the same day. I will be insuring his new tablet with SquareTrade too. A. ... read more
"Contacted Square Trade by phone 11/18/14,briefly explained my problem. The agent evaluated the issue in 3 minutes,informing me a full reimbursement was in order. He then offered me a choice of how I'd prefer to receive it. My Amazon gift card arrived 11/21/14. The communication through out all phases was prompt, efficient and precise. Absolutely the most outstanding customer service I've ever received,just awesome. During the process of purchasing a new TV a Square Trade warranty was the first item added to my shopping cart... read more
"Awesome, dealt with them a fair amount (7 year old using electronics) and they have been great every time"
"This is the second time I've used Square Trade and had to submit a claim. I am so glad that I spent the extra money for the insurance. The first electronic was a Kurio Touch for my oldest daughter and after a few months it stopped charging. As I was getting ready to submit the claim to Square Trade I was preparing for a fight. To my surprise it was the most painless process I've ever been through. No questions were asked as to how it might have been broken they simple sent me an email with a prepaid shipping label and I sen... read more
"Great service! Got a full refund within days! Sometimes great customer service sometimes they leave me on hold until I give up and hang up."
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 29,397 reviews.
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.