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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
The process for obtaining a resolution to my issue-a television with a black screen-was excruciatingly difficult. I had to literally jump through hoops, taking videos and pictures of the black screen, and endless emails before a real person was sent to fix my tv. After all that, the tech was unable to fix the issue. I was then given a choice of 3 budget brand tv's to choose my replacement. This still unseen replacement will take another week to be delivered. When all is done, I will have been without my living room televisio... read more
Phone was not replaced, no effort was made to replace it and I felt like I was pressured to accept a check that didn't come close to replacement costs of my phone that was only 2 months old. Very disappointed with the way you operate and will not recommend your service to anyone.
I started a claim for my cell phone, December 1st. I submitted my receipt for repairs, December 12 ( took some time to figure out how to submit). I have not yet received reimbursement. I sent a follow up on February 19 and still have not heard from anyone.
I was very disappointed as I brought these as a gift. They didn’t even last 3 months. When notified I was given the option to select a replacement. I was also informed that my warranty that I purchased would not carry over to the replacement. I was told that I would have the replacement between the 15th and 17th of the month. And as of the 21st it has still not arrived and Walmart would not take it as a return.
it would have been quicker just to refund my money for the computer,so i could go buy another one who knowa how long the parts will take to come in .. so i am without use of the computer.... there should be some type of compinsation for this............ not happy at all
Submitted in February still no response other than we have received your claim Grand daughter still can’t ride and hopefully doesn’t outgrow before claim is processed
web site does not offer much help, hard to navigate, your automated chat , also was not helpful. accesses to live agent was not easy. my issues where taken care of with the help of a rep from Sams Club.
Tried reaching a live person but nothing but endless loop messages. Terrible!!!
To say you cover stains but don’t cover the smell created by it is ludicrous. But hey, whatever makes the shareholders more money!
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 35,696 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.