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Allstate Protection Plans / SquareTrade

4.4

About this business

When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company. 

4.435,705 reviews
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Reviewer2942946627's profile image
Reviewer2942946627 
7 months ago

The quickness of the claim I was totally satisfied with. However, the Pioneer TV you gave me has syncing issues. The sound comes a few seconds after the tv program speaks. Syncing issues called Pioneer they tried the same things I did and we are still having problems. Very disappointed. What can be done about this. Pioneer told us to go back to Costco where we bought it and Costco said to come to you to get a new TV that works. Please advise. 

Reviewer175419396's profile image
Reviewer175419396 
7 months ago

After multiple phone calls, the technician has been to my home to resolve the issue with the refrigerator three times and it is still not fixed and not working. This has been frustrating. 

Reviewer1836812421's profile image
Reviewer1836812421 
7 months ago

Waited 2 weeks for a tv and ended up with another broken tv. Been waiting again with no conclusion on my case. Also was given a tv that cost less than my original. 

a_larios's profile image
7 months ago

Horrible Service sent the item 3 times and still not working 

hasinc-97267's profile image
hasinc-97267 
7 months ago

Allstate Protection is disingenuous and on the verge of pure dishonesty, never again!! 

Reviewer3921609608's profile image
Reviewer3921609608 
7 months ago

Consistent communication. 

Reviewer3564311891's profile image
Reviewer3564311891 
7 months ago

The agent I spoke with misunderstood me and now they want to say they can’t fix my oculus it’s just so disappointing then they said the would send me an email to take pictures and continue the claim and I haven’t received anything 

Reviewer1376070610's profile image
Reviewer1376070610 
7 months ago

Game controller stopped working....isn't that why we got the all-state in the first place?? Why are you making us wait for a return label...have to pack it up...drive to drop off and then wait till you receive it for us to get a replacement check???? When you could have just issued a replacement check in the first place!!!! Now he is without a controller for that much longer....how frustrating!!! YOU CAN DO BETTER!!!!!! You did when my son's air conditioner went out...why so much hassle for a damn controller? 

Reviewer4218777566's profile image
Reviewer4218777566 
7 months ago

They denied my claim for an item that is not listed in contract as excluded and when I spoke with manager he said it is not a reason to deny in contract but they just do. He offered arbitration but it would cost me 800 for a 270 claim 

Frequently asked questions about Allstate Protection Plans / SquareTrade

How is Allstate Protection Plans / SquareTrade rated?

Allstate Protection Plans / SquareTrade has a 4.4 star rating with 35,705 reviews. 

When is Allstate Protection Plans / SquareTrade open?

Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.