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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
My first claim was on my kitchenaid stand mixer. Sent it in, was repaired, got it back in worse shape than it was before. I have sent it back to be fixed again.
I put tape on my beats and I didn't know it void my coverage to get them fix.... I didn't know it would void it. The next time I won't purchase the insurance for any other electric devices purchase from Walmart or any other store that has allstate protection plan coverage.
You guys never even got back with me to replace my phone. Your insurance protection is a rip off.!!! Someone isn't doing their job.
The process was all fine, but our tv was replaced with one that was a lower quality. We are very disappointed.
Got nothing and earbuds are still broken
Firstly it was a nightmare trying to get you to honor the warranty. When you finally did you returned my laptop to me so that I was unable to login to my Microsoft account, or log out of the account they put on my laptop. I spent a whole day with tech support on the phone trying to repair it, to no avail. So I had to send it back to be repaired. I’m still waiting for my laptop. Why the hell does it require a signature that I can’t override? Which meansI have to sit around all day and wait for my laptop!! I wasn’t given the o... read more
The 2-5 Business day repair is now in business day 11.
I had several conversations with customer support and still have not received the parts to fix my tv or the service company that will in fact do the work. The last one I talked to (Ashkhan) said he would send me an email telling me about the shipping of the parts and of course he did not . I am still waiting for the information. All they do is keep asking for more information. I gave them the receipt number, the claim number, the serial number and everything they kept asking for and my tv is still not working. You should hir... read more
After the first repair attempt to the washing machine. Which did not repair the appliance. A reorder for proper parts was taken care of by repair shop. This was on 12/03/2024. On 12/12/24 I was sent an update to as upcoming appointment. However, the track my appointment link only goes back to the original appointment date of 12/03/24. With the statement that appointment is complete. Any attempt to contact by email or respond by reply links embedded in the emails sent only get bounced back as undeliverable. I have tried vario... read more
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 35,696 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.