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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
Bought this extended warranty plan through a local mom and pop shop. They are back logged with service calls and farmed my needs out to me to call Allstate directly to coordinate a service call. That took an hour on the phone to get scheduled. Then, the company doing that service didn’t communicate, showed up late, and then didn’t fix my dishwasher that won’t run. I spent $200 on my own plumber to change out a new water supply line that had no issue - because the service tech who didn’t bother to even open my dishwasher or l... read more
Square Trade insurance coverage evidently was purchased by seller. The "covered" product was a refurbished unit that did not experience any damaging use by me. As indicated by pictures sent from Square Trade the unit appears to have incurred damage during shipping. I admit I did not take pictures of the unit as sent. Square Trade stated initial inspection showed "water damage," the source of which is unknown as the unit was not subjected to any liquids of any kind. The "liquid damage" stated is indiscernible to me, and certa... read more
It was horrible. Off shore tech and service makes for impotent responses regarding TV warranty issues. Your system is a problem and speaking to someone in Pakistan is also!
Had a 70" TV that had white lines down the side and covered the picture. Luckily, I had purchased the Protection Plan for 4 years from Walmart at the time of my purchase. Two years later, TV messed up with the lines on the screen. I reported it to Allstate (SquareTrade) and sent pictures, etc and they sent me a replacement TV. Unfortuneately, the replacement TV was NOT the same brand, but okay. Upon delivery of the Replacement TV, the box had been damaged and didn't know it until the TV was set-up and turned on = Replacement... read more
Read your reviews I have reviewed
Called to report breakage. We sent in the receipt for the glasses. You did a Sam's credit for the cost of the glasses.
You person on the other end did nothing to help me, kept asking questions that where ready available on file, this person needs much more training on how to interact with a customer.
They outright refused service before and then when I finally got them to let me send in my item for repair they returned it in a worse condition and wanted me to send it back again for another "repair". Meanwhile I'm paying for gas, packaging etc on top of the cost of the plan which they barely even let me use. Again I PAID FOR THE SERVICE AND THEY REFUSED TO LET ME USE IT.
I was told that my vacuum was non-repairable and that they would be sending me a gift card within 7 to 10 days. It’s been two weeks I haven’t received payment and I’ve been without a vacuum for a month.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 35,864 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.