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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
This was the worst experience ever. I am not sure if I want to protect anything else.
Initially I called to file a claim and was given an unsatisfactory solution. I was told to take my large outdoor griddle to a service center for repair. The griddle is large and heavy, I do not have a way to transport it. The service agent was not able to help me. I was told to call back because his computer was down. I called back in an hour and i got the same agent but he still had to go thru the same spiel before he said that his computer was still down and to call back. We played this game a couple of time until I finall... read more
I purchased the warranty in the event of a problem with the 6 chair pads. Now 1 set has become damaged/defected due to the outside elements or other; I'm being told to provide pics and being harassed about a simple replacement set. I wasn't given instructions of a pic/pics needed until after I received an email stating approved- therefore I toasted on the trash. Item was picked up prior to the 2nd of emails. I'm not happy with the service rendered and I'm requesting a refund for all (3) sets of chair pads o purchased warrant... read more
Send off to manufacturers
Terrible! The product was ordered online so I did not have original register receipt. Every time I called a new claim was submitted but they could see where I had called before. Very frustrating
We purchase extended warranties on all of our TVs from Costco. Our Vizio TV just quit working after 2 years. We called Allstate Protection and first, they sent me a TV that literally had a remote that you could not input the channel - just up and down arrow. Also, the TV was not highly rated. I explained that I wanted a replacement that was comparable to the TV that broke with a remote that I could input the channel (since we have 160 channels -- imagine having to go to the highest channel by clicking the up arrow). They tol... read more
Never received the tv. Keep receiving text messages saying my order is on the way but nothing comes. Would like a refund now
Although my claim was approved and processed quickly, I have not received the Walmart gift card that was supposed to reimburse my expenses for repairing my covered Dell Laptop. Twice I have returned to Allstate and still I have not received my Walmart gift card that was supposed to reimburse my expenses for repair. There is a serious breakdown in communication between Allstate and Walmart that I do not know how to fix.
i got my money back once the inspection took place, my issue is that i spent my own money on the product yet the refund was a gift card forcing me to spend the money at the same place i purchased the original product.. i understand that i agreed to that when i bought the protection plan and it sure is nice to have had the protection but being forced to spend my money somewhere that sold bad product to begin with is annoying..
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 35,864 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.