Allstate Protection Plans / SquareTrade's cover image
Claimed

This profile has been claimed by the business owner or representative.

Allstate Protection Plans / SquareTrade

4.4

About this business

When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company. 

4.435,864 reviews
Select a rating
Reviewer3360484219's profile image
Reviewer3360484219 
a year ago

Tried to deny TV broke and sent paper check instead of walmart gc 

rgcoolm69's profile image
a year ago

Terrible policy/coverage, absolute scam! My auction purchase got canceled but these guys wouldn't let me cancel the insurance that came along with it even though the original item was canceled. Purchased on e-bay by accident along with a video game that was canceled so I reached out to these people to cancel the coverage. They asked me for information via eBay messenger which they then ignored for 2 days, proceeded to "ship" my order and deny my cancellation request through the eBay platform. Now I have to go through additio... read more

adamriesenberg's profile image
adamriesenberg 
a year ago

I have had to file multiple claims for the chair that broke but you have denied it for different reasons. First that my claim was late, then due to pre-existing damage. The chair did not have any damage when we recieved it. I sat on the chair and it fell out from under me. If the protection plan does not cover sudden disassembly of the product while being properly used, what good is your protection plan for? 

Reviewer3280829963's profile image
Reviewer3280829963 
a year ago

AFTER OUR FRIDGE WAS UNREPAIRABLE, A CHECK ARIVED ABOUT A WEEK LATER. WE ORDERED A NEW FRIDGE AND MADE SURE WE HAD AN EXTENDED WARRANTY PACKAGE ON THE NEW ONE BECAUSE OF OUR RESULTS WITH THE PRIOR UNIT. IT IS ONE APPLIANCE WE WOULD NOT PURCHASE WITHOUT THE COVERAGE. 

Reviewer708329251's profile image
Reviewer708329251 
a year ago

I have emailed customer service several times telling them I never received the claim settlement mastercard and they just tell me to check my spam. It isn't in my spam or any other folder. 

wendyallen's profile image
a year ago

I got the 2 year insurance plan on my phone and 8 months of having my phone it slipped out of my hand and shattered, I had a gift card to replace it 2 days after filing my claim 

byisroel's profile image
a year ago

i shipped out my unit on October 12, it was received by Allstate on October 16, and it was only shipped back to a full 2 weeks later on October 31st im without a pc for 3 weeks 

Reviewer3290843717's profile image
Reviewer3290843717 
a year ago

Went through these round about to get help replacing my damaged goods, Did not help once so ever. 

Reviewer241364338's profile image
Reviewer241364338 
a year ago

I was forced to send my laptop In for repair after I told the it was not repairable. They fixed the screen and sent it back, but it wouldn't hold a charge and would just turn off randomly. I called back and they told me to mail it in and they will send me a gift card for reimbursement..they have had my laptop for a week and I have called twice..still no gift card reimbursement. Very slow resolution and too many times I've had to follow up because of the lack of communication. 

Frequently asked questions about Allstate Protection Plans / SquareTrade

How is Allstate Protection Plans / SquareTrade rated?

Allstate Protection Plans / SquareTrade has a 4.4 star rating with 35,864 reviews. 

When is Allstate Protection Plans / SquareTrade open?

Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.