This profile has been claimed by the business owner or representative.
Allstate Protection Plans / SquareTrade
About this business
'Seems to me that I've answered 2 or 3 times already as to your excellent service. Aren't we beating this thing to death??
Laptop that has warranty was refused stating it may be defective at purchase claim denied.
Business response:
Hello Richard, We're sorry to hear your claim was recently denied. When Squaretrade is filing a claim for a customer we must determine if the item was fully functional from the date you purchased the item. This is because our warranties can only cover items which are fully functional upon purchase, and do not have any pre-existing conditions. We want to make sure your claim is thoroughly reviewed and see if there's any additional information we can provide. Please email your claim or warranty information to reviews@squaretra... read more
Great results to my broken tv. Received money back since Squatetrade could not find a replacement TV
Could not repair TV so money for a replacement was issued.
My speaker had a feel broken off, I was told this was not able to be fixed because it was physical damage and that was not under my warranty. It also would not charge, I was told the charging problem could be resolved so I shipped it out to Square Trade and I received it back because the wheel was missing when I only wanted the charging issue to be fixed.
Business response:
Hello Willparr97, We're sorry to hear your item was recently returned unrepaired, and for the confusion regarding what our technicians would be able to service. Your policy is a standard protection plan which covers against hardware and electrical issues, and when your item arrived to our repair center we determined there was extensive damage to the bottom of the unit. This is why your item was returned unrepaired. We understand you had informed us of the damage before sending the item in, and due to this we will be conducti... read more
Well they did not consider a hoverboard a scooter at first and denied me. So I had to call up. Much better to conveyor concerns to a live receptionist than it is with an automated system online.
you should send receipt for the old phone.
My wife dropped her camera, damaging the lens. The same day, after completing the claim form, ST emailed a shipping label, and we sent it that afternoon. Four days later, we received the repaired camera back. Originally, when she purchased the camera, she did not want to buy the added protection. I insisted and now she is very glad we did. She is already looking at another new camera. (She uses her camera almost every day.) I am sure she will want the added protection.
I recieved the parts by monday and scheduled for repair tuesday nobody show up or called me i called they told me tuesday we will come same thing happened nobody came or called me i called they told me friday so am waiting
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,122 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.