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Allstate Protection Plans / SquareTrade
About this business
"i purchased my first warranty from squaretrade on a computer i bought. the computer went down recently. i tried everything to restore it to no avail. i happened to remember about the warranty and emailed squaretrade. i could not believe how nice they were and did not give me the run around as most would have.in a couple of days they sent me a full refund for the purchase price of the computer. i still can`t believe it. i immediately ordered another computer off ebay and bought another squaretrade warranty for it. "
"I have been warned on the Clark Howard show not to buy warranties. After having my cell phone crater after 6 months with my carrier they wouldn't help me because they already had me locked into a two year contract. Having a limited income I went on ebay and bought a used phone and bought the Square Trade warranty against all warnings. Well, my phone broke after a year and my last resort was to file a claim with Square Trade. I was apprehensive about what their response would be and was surprised when they sent me an email w... read more
"Good Company. I purchased 2 year warranty for my phone purchased on eBay and nine months later a button quit working. They provided instructions to try and fix it by a hard restart, but it did not work. Then I sent the phone to them and they verified the button did not work and gave me a refund of my purchase amount. I highly recommend."
"SquareTrade should be also known as "We're Fare" Lol, I admit, I did think that I was taking a risk when I purchased a warranty from SquareTrade for all my electronic devices. I didn't believe that when the time came when my device would fail that Squaretrade would try to give me some lame excuse why they wouldn't be able to fix my device, or refund my money.I have just been proven "wrong". SquareTrade can now take a "bow" and say "I told you so". See, they couldn't fix my device so they refunded me my money instead , and w... read more
"The product I purchased surrpast all my abilities to understand how to operate it properly. First I keep believeing I had ineffecient data or ability to comprehand what was to be done. Eventually I got a cable box to be the tuner required to operate properly. Still no work right,must be me. I keep fiddeling,must be me or the tapes or the DVD's not working correct. Me buy new DVD and try to play it,no play correctly. If someone eliminates all the probabilities, the answer must be the only possible answer left,no matter how i... read more
"Squaretrade honored the warranty just as they said they would but the part I thought that was not right is that I thought that the terms of the warranty protected me even if I went out and purchased another identical item (same item originally covered under the warranty) In my scenario, I paid for a 2 year warranty, the device failed in the very first month of the warranty period. So I do not benefit from the remaining 23 months of the warranty that I paid for. I even paid for an additional year on the plan that I will neve... read more
Business response:
“Hi Jpyn, Once we do a full payout on a claim, the warranty would be complete. But I understand what you're saying about that second year. You shouldn't have to pay extra on coverage that, due to circumstances, you did not get to use. Please email me at johnhelps@squaretrade.com and I'll make sure you're compensated for this coverage. Thank you, John H, SquareTrade Outreach.”
"Got a refurb ipod from Woot.com last march with a 90 day warranty, and they linked to Squaretrade if I wanted an extended warranty. I figured the cheap cost of a two year warranty ($17) was worth it, so I bought one. In July (16 months later), the sound stopped working on my ipod. I did some googling and it turns out this is a known issue with that model ipod, that the sound chip can fail and stops working. On thursday I emailed Squaretrade about my problem, the next day they approved my claim and emailed me a shipping labe... read more
"I am extreamly happy with my service that I received from Sqaure Trade. I took the refund that I got from my cell phone and bought the refund for the new camera I just bought. They truly do what they say they will and in the amount of time they say."
"I have several Squaretrade warranties, but I have never had to file a claim, which I have always wondered about. Well, this process couldn't have been easier, unless they drove to my house to pick up the item... : ) Super fast acceptance, great communication and quick payment. Thanks for a great transaction!"
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,122 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.