This profile has been claimed by the business owner or representative.
"I am very pleased. I explained my problem and was not hassled at all. The quickly and politely handled my claim and when I buy another computer I plan to use this service again. Thanks a lot."
"I got a warranty on a digital Kodak camera thru SquareTrade. They were terrific! I had problems with the camera starting about a year ago. I sent it to them and they had it repaired right away, no trouble at all. It never really got fixed and after another claim for the same issue they refunded my money for the camera. I have since bought another camera, and bought another warranty with SquareTrade. They are the best! I will never buy another warranty anywhere else!"
"I began purchasing SquareTrade warranties several years ago and now have about a dozen protected electronic devices with them. The proof of how good they were going to be was if (or when) I had one of these devices go bad, and one of my hard drives did just that. I used the web to file a claim and received the necessary label and instructions for return. I was notified when they received the item and that it was being evaluated. On October 6th I received a check in the full amount of the purchase price. This is the best war... read more
"Was easy to purchase the warranty, even though I thought I would NEVER need it, and the price was reasonable enough, so I purchased the warranty, and then my device began malfunctioning beyond just a simple repair. I filed a claim, sent it back, and less than a week later, was told it could not be repaired and I got the FULL PURCHASE price back, via check in the mail! How AWESOME is that?"
"Date: 9/14/2010 Invoice Number: 14715096159 had a dead computer square trade took care of my problem imediatly no problems no hassels will definately buy there warranty again"
"Though Square Trade had a fast response in regards to shipping me back the iPhone, the product had new problems when it arrived. 2 weeks later I'm still trying to get my phone fixed through iresQ, the firm that they use for repairs, I'm sorely disappointed in the delay and service that I've received."
Business response:
“Hi Stebo7386, I'm sorry the repair didn't go as smoothly as it should. Even though the repaired item is tested before shipping back, some issues might have still slipped through. I'll check up with our service manager on this to make sure your phone is repaired and expedited back to you ASAP. If you have any questions or concerns about this, please contact me at johnhelps@squaretrade.com, and I'll do my best to make things right for you. Thank you, John H, SquareTrade”
"I have been a SquareTrade customer for over 3 years and have bought warranties for about 20 electronics items (computers, cell phones, etc). Recently a laptop failed a few months before its warrant was due to expire, so SquareTrade sent a prepaid shipping box. I sent it in, and a day later heard back from them that the lapto was not worth repairing (board failure, as I had thought) and that they were refunding the insured value by Paypal. The payment arrived less than a day later. Previously, they also did an excellent job ... read more
" remove the bad feedback ebay"
"At the time I purchased my warranty my attitude was that I was just buying insurance to insure that nothing would happen ... the only time a problem occurs is if you don't buy an extended warranty. Well, a little over 12 months into my warranty a taxi ran over my iPhone 3GS. This occurred on a Saturday and I submitted my claim online. The next day I heard back from a claims specialist with a telephone number I was to call the next day. I called the next day and the representative I spoke to was extremely helpful and answere... read more
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,122 reviews.
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.