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When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
Processing my insurance claim was quick and easy. I took the pictures, uploaded them, and the next day received an email telling me that my claim was approved. I was then given options for a replacement TV. I received my new—not refurbished—TV within five days! This was an awesome experience ! Thank you.
Wish I had Allstate on all my appliances!
I was offered a replacement product, within two days I was offered a refund. I would have preferred a replacement and at least the turn around times are swift.
Matter handled well and quickly
Easy process to protect your eyeglasses and to file a CLAIM. Very responsive to our questions.
Super quick and very communicative. Looking forward to receiving my repaired item! Five stars
The process to get an appointment was handled well. Several parts were shipped directly to me to give to the technician when he arrived. I was notified the day before with an update on when the tech would arrive and got another notice when he was within 20 -25 minutes. The tech listen to my account of the problem and sequence of event. He ran several diagnostic checks and ended up just replacing the ice maker. He answered my questions regarding potential causes for the ice maker failing to make ice and said if the new compon... read more
Although the computer failed soon after I got it, Allstate quickly and efficiently paid my claim so I could order a replacement machine.
The customer service was truly excellent. There was very little wait time between filing my claim and the additional steps. However, I really feel like the cash offer (technically gift card) was extremely low ball. Since a replacement could not be found, I received less than $30 for a twin size heated blanket. Maybe I am wrong, but I’m positive I paid more than that originally for my blanket.
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 25,598 reviews.
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