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Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
Very easy to purchase, register and much later, make a claim. Claim was processed within hours, and I had a check a few days later. Never had this before with any claim. Very satisfied with my experience.
I submitted my claim, received an email to call to speak to an agent. The automated voicebot sucked, but that's all of them. I got transferred three times, asked the same info name, phone number, etc....The third time I spoke with a gentlemen, who was patient with me, trying to read the tiny writing on my item. (I think the manufacturer could use a larger sticker and font size for Serial Numbers and the rest of the product information. The representative was good, my only gripes were the automated voiceprompt and super small... read more
my item broke and I filed a claim got an label to ship it off in a few minutes, within a week my product was back and fixed with no problem love it!!!!!!
Our computer was fixed and returned in less than a week!
It's been a month since I heard from the Claims Dept. Can't give a higher rating because my issue isn't resolved yet. They did respond directly at first and asked a few more questions which I responded to. Waiting for a final decision. As far as the Todke Brand I purchased, I believe it's a fly-by-night Sister Company just like VIVI and Ancheer. Wish I would've watched the YouTube video before my purchase.
Very Quick and helpful. Greta plans
Quality Control issue. Despite the fact that my vacuum cleaner's beater brush attachment was replaced by Allstate's repair department with a refurbished part that fell apart within a months time (requiring me to buy a new one costing $100.00 on Ebay) and despite the fact that the second time I sent it in for repair, they did not fix the loose inputs on the wand and sent it back in the same condition (I noted the loose inputs with a sticker with an arrow on the wand), Allstate Customer Service came through with offering to pa... read more
Handled my claim quickly and fixed my device faster than expected.
I had a problem with a lift chair and made a claim with Allstate. I received excellent response and claim service. It was a very pleasant experience. Highly professional and I was copletely satisfied with the serive I received.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 27,007 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.