This profile has been claimed by the business owner or representative.
Allstate Protection Plans / SquareTrade
About this business
When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company.
fixed and returned in a few days
Unfortunately my headphones
Filed a claim on an item I purchased at Walmart and when I received the reimbursement method there was no way to use it. Tried finding answered through Walmart and no one helped. Until I contacted Allstate square trade support team. My claim is still being processed but at least I received some kind of answer about what was going on with my reimbursement method.
I typically do not buy insurance plans for most purchases...but, did so for a laptop - understanding that it is portable & that I would be carrying/moving it quite a bit. Wanted to cover myself in case of accidentally dropping it. As it turned out - in a move (from 1 home to the next) - I did in fact have accidental damage. The screen was cracked & everything I looked at was distorted. From start to finish (from the time I took my computer to FedEx to be shipped - until I had it fixed & back in my hands = total of 8 days, in... read more
The person I spoke with today was very kind, knowledgeable and helpful. He said I would receive an email today or tomorrow with the shipping information. I have been a long time square trade/Allstate customer. Mainly because they stand behind their warranty. Thank you for everything, faithful customer, Ray H.
Timely & efficient handling of the problem.
Thanks for your help bbbbbb
I dropped and broke the screen on my phone.. I contacted Allstate protections to find out who and where I should go. They referred me to 2 places and I picked iResQ. After ordering the part, repairs were completed within 24 hours.
Process ended with a refund, however the process took way too long and too many emails and phone calls to get it moving forward.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.9 star rating with 25,633 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.