This profile has been claimed by the business owner or representative.
Allstate Protection Plans / SquareTrade
About this business
I received great assistance to address my issues and appreciate all the help.
The battery on my cell phone had the tendency of possibly exploding. The agent I spoke with was patient and walked me through the entire process. She gave me reassurance that my claim would be handled quickly and professionally. I'm very happy with the process.
Some of the requirements for filing a claim were not easy to understand and accomplish. Some of All state's responses were confusing. The agent I talked with on the phone said I had to upload the receipt for the computer that was to be serviced for repair. This I did and received and received an email saying the receipt had been received by All state. Yet the agent continued to tell me to upload the receipt. Confusing to say the least. After all the frustration for everyone involved, I received an eGift Card for the price of... read more
It was easy and fast a good customer service!
It was stress free and Customer Service was very professional.
Would of given 5 Stars if Laptop wouldn't of sat at repair shop for 2 days after Label was created
Had a great warranty experience!!! It was quick and easy to claim. Had that same day and ordered a replacement
Muy buen plan lo recomiendo .
It took a lot of persistence sending emails and making phone calls until I finally got to the right person to solve my problem.
Frequently asked questions about Allstate Protection Plans / SquareTrade
How is Allstate Protection Plans / SquareTrade rated?
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,434 reviews.
When is Allstate Protection Plans / SquareTrade open?
Allstate Protection Plans / SquareTrade is closed now. It will open at 6:00 a.m.