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I called to have my television serviced, the customer service rep. was unable to assist me so I was transferred to a supervisor. The supervisor was so professional and polite from the start of our conversation till the ending words of "Have a wonderful day, Mrs. Roberts". My television couldn't be fixed so they paid my full price to have my television replaced. I wasn't expecting this to happen and was pleasantly surprised. Thank you for such a wonderful surprise today.
The lady that helped me was amazing!
Took a while to troubleshoot, but then repair/replacement took place quickly.
I called Consumer Cellular to let them know about the problem I was having with my phone. The next day the replacement phone arrived. I would recommend Allstate Protection to everyone.
Was a little difficult at the beginning but everything worked out on the end and I was refunded?
Great, Fast processing claim !
Good!! I loved it super easy to solve my problem.
I am taking away a star because of the form of payment i received when they paid out my insurance. It came in 2 giftcards for walmart for the total cost i paid for my phone. My issue is walmart will not allow them to work together or in combination with any other payment option. So in the end , after 2 weeks of trying, i bought my phone elsewhere and am using my giftcards for other things at walmart.
Fast turn around time & amazing communication!!
Allstate Protection Plans / SquareTrade has a 4.4 star rating with 39,130 reviews.
Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.