Allstate Protection Plans / SquareTrade

4.4

Insurance

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4.439,130 reviews

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HealthyRobin-66318

3 years ago

I always put a Protection Plan on my products. I've had several claims through the Allstate Protection Plan (Square Trade) and the customer service has been excellent. Fast claims process and very helpful, friendly staff

Cruz1993

3 years ago

I can’t imagine where I would be without this insurance. My kids loved their power wheels car and the day it just didn’t turn on was a nightmare… we tried multiple shops and everyone claims they were not even able to look at it. They said the insurance was pointless.. well my insurance was able to cover my device and my kids will soon have a new power wheels because of my $35 investment. Definitely worth it. Their customer service was amazing, they were super professional and understood my issue. 10/10

Business response:

Hello LongSailfish-94368, We apologize for any frustration caused by your recent claim. SquareTrade does our best to provide our customers with efficient and effective resolutions to make the claim experience as hassle-free as possible. Our local repair resolution allows customers to locate a repair shop within their area for quick and easy service without mailing in their items. This resolution allows the customer to keep their original item and potentially preserve their warranty if another issue arises. If the customer ha... read more