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Allstate Protection Plans / SquareTrade

4.9

About this business

When your stuff breaks, it's our mission to make you good again. Allstate Protection Plans are serviced by SquareTrade, an Allstate company. 

4.929,399 reviews
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LinkZ27's profile image
6 years ago

I've used squaretrade so many times, and will always go back to them. They've been nothing but AWESOME! 

BillDonly's profile image
6 years ago

Good experience through initial call, customer service, shipping, return and final repair. Everything worked out - much better than I expected. Thank you. 

lynnkwitherspoon's profile image
lynnkwitherspoon 
6 years ago

I was very upset after a customer service call with HP. SquareTrade Customer Service Reps were fantastic and assured me quickly that I was going to get a resolution to my issue. 

sheltiejudge's profile image
sheltiejudge 
6 years ago

My initial contact was online. That was a mistake. My second contact via phone was miscommunication. I had to call Consumer Cellular a second time. I think the first problem occurred when I could not go back and alter my online info. Once Consumer Cellular got involved Square Trade was contacted again. Everything from there went perfectly! They understood my problem and immediately took care of it. My replacement phone was here in less than 2 days. This is a great service and if you have dealing with them, please be patient.... read more

ameliammckenzie's profile image
ameliammckenzie 
6 years ago

Your technician was cordial, informative, and technically competent. Thank you! 

miltpressley's profile image
miltpressley 
6 years ago

My picture when to H- - -. I called to schedule an appointment with a tech to come out at fix it. The person I spoke with on the phone said that maybe we could fix it "Right Now" So she led me through a series of things and it was fixed in 20 - 25 minutes! And she didn't have to ask for a minute to look ANYTHING up!!! Great service. 

ghbmthi2's profile image
6 years ago

This was the easiest insurance handling I've ever had. My replacement phone was shipped very quickly. The were no questions about replacement. I had Square Trade and they handled it. No hassling, just great service. 

WhatHappenedToNormal?'s profile image
WhatHappenedToNormal? 
6 years ago

>5 year warranty from Sams Club; TV went black a few days short of the 3 year mark. >Went to SquareTrade (SQT) website to file claim...blew up, had to call. >SQT rep was fast and courteous; TV was toast. >I was offered 2 replacement choices; both off brand and junky. >Luckily, there was a cash option for $320, but I paid $400 for the TV and $320 doesn't replace my TV with one of equal quality/features as the warranty PROMISES! >I took the cash option and applied it to a $500 4K TV. For Sams Club Prime members, the warranty s... read more

dennis-97274's profile image
dennis-97274 
6 years ago

I think i had a 5 year extended warranty. Technician walked me through some steps on the phone to try to restore the set. When that didn't work, they promptly replaced the unit. 

Frequently asked questions about Allstate Protection Plans / SquareTrade

How is Allstate Protection Plans / SquareTrade rated?

Allstate Protection Plans / SquareTrade has a 4.9 star rating with 29,399 reviews. 

When is Allstate Protection Plans / SquareTrade open?

Allstate Protection Plans / SquareTrade is open now. It will close at 11:00 p.m.