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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have been with only American Home Shield and it has been for many years. In the beginning getting a service call was a bit lengthy but that aspect really improved to being very fast as can be.
The motor thing on the AC wasn't turning. When I looked, it was running but it was hot in the house. So I went outside and I noticed that the thing wasn't spinning. I contacted American Home Shield. I got better a result the second time by going through the website. When I realized it, the second time, it was in the middle of the night and I did it on the website. A guy from Budget HVAC came out and he fixed the problem. Overall, the service was worth it. I got an explanation on what was going on. Everything worked.
The contractors are very reliable and friendly
AHS has been responsive within a reasonable amount of time and the technicians that have come out have done the repairs. Recently, C and R Repair came out to troubleshoot noise that was in our external air conditioner unit. They diagnosed it then they had to come back after ordering a part. The man who came out fixed it and he did a great job.
The tech from A-US opened the unit up, replaced the capacitor, and put it the back, and that was it. It was a really simple fix. He was mindful of social distancing. I was there beside the tech, and he had a mask. I had a mask, too. American Home Shield has been pretty good. We've been a member now for three years, and the largest thing we've had done was a water heater replacement. So, that was nice. I'm very satisfied.
I rated them this way because the online system is easy to use.
Always have the answers and dont delay getting you the assistance you need as my old provider did.
I saw a little puddle on the floor downstairs. I wiped it up, thought I just dropped. Then there was another one, I looked at the ceiling and that was where it was coming from, and I've had that before. It was the air conditioner. So I went upstairs and that was the problem. The AC was clogged up. The contractors came out and they were perfect. AHS is awesome. Twice I've had to have claims and the contractors came out. The claims were done well.
I've been AHS for many years.. I am happy with the customer service and the prompt responses!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,832 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.