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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Home Shield sent out United Air Temp for an AC issue we were having. My husband did the claim and it was easy. A tech came out the next day. Everything went through really smoothly. We're working from home and that makes it easier. We don't have to take time off. The tech got there when he got there. He was very professional and helpful. He made recommendation on things that we could do to make it better. He had to clean the unit and he had to replace something.This November will be our second year in the house so w... read more
Just had ceiling fans replaced, excellent job by the technician
I have received excellent service from companies AHS has selected . Everyone has been professional and got the job completed.
The air stopped getting cold in my rental house so I got online and did a claim with AHS. That was extremely simple. I paid the 125 and they sent someone out to fix the unit. From speaking with my tenants, they said that the contractor was really quick. They came in, got right to the problem, and they were gone. As far as interaction, it wasn't unpleasant in any way, shape, or form. My tenants haven't said anything since the visit so I assume that they're cool. American Home Shield did what they said they were gonna do and i... read more
They help the customer first with the issues they are having in there home
responsive, and send great professionals to do the work
I've always been satisfied when the contractors of AHS came out. The customer service of AHS is great too. One time I had to wait quite a while, about 20 minutes. I couldn't get through, it was busy. I hope they could improve the time on the phone. That's hard with the pandemic going on and not that many people working. It's understandable at this time. I have AHS on my residential home and I just recently added American Home Shield to my rental property as well.
Somebody had done a little bit of a shoddy job routing the drain part of the AC. The AC's gonna sweat and there's gonna be a little leakage. It has to be properly funneled and it wasn't. The guy from Ultra Heating & Cooling & Refrigeration did a simple reroute which took him a minute or two. I was extremely happy. He was professional, fast and knowledgeable. Also, he took the time to explain to me how my AC really works. That was illuminating. That was a little extra thing he gave me. It was a little two-minute explanation o... read more
Very helpful fast service go the extra mile to assist customers
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,832 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.