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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Having the AHS policy saved me almost $1000.
We had two issues, one was the plumbing and the other one was the AC, and I called American Home Shield to submit those. They were professional and they did everything on time.
I got a very quick response and my problems were resolved correctly and quickly.
My air conditioner was not cooling down. It was a Thursday evening when I got home and it was really hot. We thought of leaving it for another day to see if it was something and then we turned it on again on Friday and it was not cooling. The lady from American Home Shield that I spoke to did get ahold of A-US Air Conditioning and told me that they would be here Monday between 8:00 and 5:00. She tried to expedite the order, but they were really backed up so they wouldn't be able to get me on the list until Monday. Somebody d... read more
The service was great and my problem was handled very professionally.
We were having gas issues where you could smell extra gas when you turn the burner on. It would change also the temperature when cooking. It would go up and down. We kinda knew it was gonna be faulty because we were trying to get it as long as we could but it was produced in ‘93 or ‘94. When the contractor came out, they checked into it and said there was nothing they could do to fix it.I've had American Home Shield for about six years now and they've always been great. Submitting claims is very easy. The people that come ou... read more
The AC wasn't working. When the person from A-TX Express came and did some inspection, he was able to find that there was some issue. And then he was able to exactly fix it. He told me he had to clean up the drain. Once the drain was cleaned, everything was fine. The AC is working right now. Everything went fine as per the expectation. The only thing is once you file or open the ticket, and if you're trying to reach out to one of the customer representative, it's real hard to get to them because even after waiting for a coup... read more
Service requests are handled quickly. If they are able issues are handled the same day of request or the following day. Every technician sent to my home has been courteous and knowledgeable regarding the problem.
I get good service. If a big problem they try to give priority.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,832 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.