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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband does claims with American Home Shield both online and by phone then we follow up. We had a claim for our dryer and a contractor was assigned to us. They called us and we told them that the dyer was not heating. They asked for the model number of the dryer and they ordered the part that they thought was needed. When the tech came out, he brought the right part, which is an igniter. He popped it in and it worked right away. Everything was great. But we felt like we got the runaround with the repair company. It took ... read more
My AC wasn't cooling and I had to do reach out twice to American Home Shield for the same issue. The first time, they gave me someone who had a lot of bad reviews. The technician came out and kept telling me that it was the fan that was bad. The contractor came out six times and didn't fix the issue. So, I wound up calling back again within a month and the lady read off different places that I could choose from but I had to pay another deductible of $100.The second crew did very outstanding work. The technicians came in and ... read more
I called the number according to our contract. When they said it was gonna be 40 to 50 minutes but I could leave my phone number and they’d call me back, that's what I did. Somebody called me back and set up the appointment. The guy came. In fact, he called me and asked, “Do you mind if I come a little early?” He came, rekeyed, and off he went. He did a good job. He knew what he was doing. He was very fast, very proficient, and very professional. However, if you want to stay on the line and wait, that's a long wait. When I d... read more
They were Professional & resolved the issue.
We had our pool pump replaced thru American Home Shield. It was later in the day that we made the appointment. American Home Shield set up the appointment, the service company called the next day and set up their appointment, and their service people were out the following day. They’ve already been out to repair it twice. This time, they offered us to pay the difference ‘cause our deductible had already gone up to replace it with a more electric efficient pump instead of attempting to rebuild it again for a third time. We ha... read more
they have help me in many ways but Airconditioning was high in price when it went out but they fixed it
Great company, extremely quick and efficient. Response time is amazing.
I had First American at one time but I had to let them go. I tried American Home Shield on a whim and I'm very pleased so far. It’s going great. The claim process is fine. They call me in a day and make appointments. The only one where I had to wait was the plumber because he said he was backed up and I didn't wanna call and get somebody else. I was satisfied with him though.When I had All City Plumbing as a contractor for my tenant's apartment, everything was fine. The tech was very pleasant. My only problem is they don't s... read more
When I first moved from California to Las Vegas, AHS was recommended. I've had it for 20 years and I'm sticking with them even though I'm in retirement and they are getting a little expensive. I filed a claim when I had a toilet that kept running. Two parts needed to be replaced. American Home Shield sent me Advanced Home Services and everything went very well. Their tech came and had the parts in the truck. They were common parts that had to do with the flow something and the flapper on the inside. Now, the toilet is workin... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,789 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.