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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We just moved into a new house and a rekey was one of the services offered by American Home Shield. The process was really easy. You online and set it up. AHS has contracts with certain people and they have them contact you. The rekeying thing was great. The only problem I had with AHS was we had another service with them with the garage door opener and it was not repaired. I had to call and find out how to go about the next step because step one didn't work. There was nothing on their website that allowed me to do that. The... read more
We had some issues with the water filling back into the tub after the washing machine had finished cycle and had turned off. The technician from Dudek that came out was able to repair it. There was some kind of sensor that he replaced. Also, while he was out, I had him look at the dryer because I had changed the vent hose and the outside vent. I made that run just a little bit shorter than what had previously been on there because it seemed like it was taking a little bit longer for the clothes to dry.We had a claim previous... read more
Our experience was outstanding. The new air conditioning compressor arrived on the date promised and was professionally installed and up and running in very short order. The technicians were skilled and a pleasure to work with.
Fast service, placed request for service and was contacted the next day
Always serviced in a timely manner with quality services/repairs
Professionalism and promptness to the issues
We have had a policy with American Home Shield for a little over two years. We have had the opportunity to work with them on 3 occasions. Each time our claim was handled quickly and professionally, assigned to a competent contractor, and settled with our complete satisfaction. They explained the claims process and even helped us pick out the new appliances. So far we couldn\'t be happier with the service we\'ve received.
I like American Home Shield. I keep renewing with them every time I’ve moved and I’ve moved four times in five years. A couple of years ago, it was very difficult to get in touch with them. Now that I could do most of it online, it’s okay. But when I had problems with the plumber or the answering service, it was tedious because nobody would listen to what I was saying about the plumbing. I was very disappointed with the plumber for my blocked toilet. They said that they were open on Saturdays. They also said that if they tho... read more
Service from AMS was quick to get a repair company to our home. Repair man was efficient and professional, and fixed the problem the first time. We are happy to have contracted with AMS.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 68,832 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.