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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,107 reviews
deborah greer's profile image
deborah greer 
3 years ago

Quick and easy. Problem quickly taken care of. 

Business response:

Hi Deborah, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Jehanne Carlos's profile image
Jehanne Carlos 
3 years ago

Absolutely seamless and quick process. The customer service is always kind and willing to help and find a resolution 

Business response:

Hi Jehanne, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Anthony West's profile image
Anthony West 
3 years ago

Called to get faucets on the outside of the house fixed . Plumber showed up and fixed/ replaced what was broken with no problems ,but no one has shown up to patch the hole in my wall left by the plumers 

Joanna's profile image
3 years ago

Any repairs I've needed have been done in a timely, professional manner: 

Business response:

Hi Joanna, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Dennis Melton's profile image
Dennis Melton 
3 years ago

Took 3 visits by electricians who did not find the problem. The 4th electrician was more experienced and he found the problem with the first visit and came back and finished the solution and the house electrical issue. He was an experienced electrician and even called me latera few days later to make sure issue had been handled. This was not an AHS issue, it was an issue of Kingdom Electric sending inexperienced electricians. "Scott" fixed my problem and the whole issue could have been resolved quickly with an experienced el... read more

Business response:

Hi Dennis. Thank you for your feedback. We appreciate your patience while waiting to have your electrical issue resolved. Please continue to let us know how we are doing. It helps us to provide you with an even better experience for your next repair need. 

Judy Ann White's profile image
Judy Ann White 
3 years ago

We have always received good service from them and if a problems can up they were there to fix it! 

Business response:

Hi Judy Ann. It is great to hear how well your experiences have been. We know how important it is to provide service our members can count on. Thank you for trusting AHS. 

Richard Wagner Jr's profile image
Richard Wagner Jr 
3 years ago

AHS was quick to respond and assign a contractor. Contractor came out right away and resolved the problem. 

Business response:

Hi Richard, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Gerald McGee's profile image
Gerald McGee 
3 years ago

American Home Shield is fine on small and medium size appliances but not so good on major appliances such as AC units 

Judy Bour's profile image
Judy Bour 
3 years ago

Fast response to problems and great service 

Business response:

Thank you, Judy. We love to hear about your fast and efficient service experiences. We are so happy that you chose American Home Shield as your home warranty company and we hope to service your home repair needs for many years to come. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,107 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.