American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.968,858 reviews
Ralph's profile image
4 years ago

When the AC wasn't working, my son-in-law helped me get connected to American Home Shield. He has a number of homes with them. Then, the contractor called and told me that they were coming. They told me that this board needed to be replaced but they did not have one with them. Then they said they would be back in a few days once they acquired the board. Since then, the unit has been running. All in all, my experience was very good. But for this claim, AHS sent out another person before they sent these people out and that guy... read more

Rhonda's profile image
4 years ago

Draingo of Florida came out for a plumbing issue and they replaced one part. They were on time and they wore a mask. But they had to come back out because it was still not working right. I'm satisfied with American Home Shield up to this point. It was easy for me to submit the claim online. 

Kelly's profile image
4 years ago

For a recent claim I had, ACE Heating & Cooling was my service provider. I communicated with the girls in the office so I knew when they were coming. ACE was quick and efficient. It was all very good and I'm very pleased. The tech said it was an issue with the air compressor. He got the AC working again and it's been perfect. With the repair, it went from extremely hot to comfortable. 

Chris W.'s profile image
4 years ago

Took order quickly, scheduled service, tech was on time & repair was completed professionally...thanks 

Chris's profile image
4 years ago

My experience with AHS has been great. The quality of the contractors is fine. I just wish we could get the same contractors on a regular basis. That would be nice. Because every time we have an issue, a different contractor's coming out to do something. 

Donna's profile image
4 years ago

Home Shield is prompt, courteous, straight forward! 

Terryl T.'s profile image
4 years ago

On time, reliable, referred someone out right away. 

Good communication. Repair tech courteous and friendly. Quick response. 

Casandra's profile image
4 years ago

I'm very happy with American Home Shield. It’s convenient to not have to look in the phone or google a service provider to figure out who I'm gonna have come fix an issue. I feel secure being a single mom and not knowing how to do all this stuff. It's easy. I can just go online, share my problem, pay the $75, somebody else would come and it’s off my shoulders.Recently, four of the sockets had no power in the kitchen. I went to the circuit breaker in the basement and turned it off but it didn't come back on. When the guy came... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 68,858 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.