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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Easy to set up claim and repairman arrived within 48 hours
Business response:
Hi AJ, We appreciate your feedback and hope you continue to enjoy AHS!
When you need a repair it takes too long for the repair to be made
Fast and easy to use I needed them and they were right there.
Business response:
Hi Steven, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Paid a claim when water heater went out in the dead of cold weather.
Business response:
I Jacdan. Thank you for letting us know about your experience. It's really great to know the issue with your water heater was resolved to your satisfaction. We love to provide our members with service they can count on. Thank you for choosing AHS.
Quick response. New part replacement. Seemless transaction.
Business response:
Hi Trudy. Thank you for sharing your experience with us. . It is so great to hear that you have been happy with the service we provide. We hope you continue to find the value in your warranty coverage. Thank you for trusting AHS.
A/C company they wanted to come out had horrible reviews. I got my own and had to pay. But at least they were good. Not sure why I have warranty service
anytime I"ve had to call I've had a provider call me to schedule appt within 48 hrs
Business response:
Hi Jeannette. Thank you for writing a review. We are so happy to hear about the prompt service your received. We know how important it is to have repair needs addressed in a timely manner. We look forward to taking care of your next repair need with prompt and efficient service as well.
The response time from the call to the company to the contractor is fast.
Business response:
Hi Kelvin, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Response to call prompt scheduling and follow up
Business response:
Hi Patricia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
American Home Shield has a 4.8 star rating with 96,107 reviews.
American Home Shield is closed now. It will open at 8:00 a.m.