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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,026 reviews
Merissa Ricks's profile image
Merissa Ricks 
3 years ago

Efficiency was excellent and great customer service! 

Business response:

Hi Merissa, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

WALTER's profile image
3 years ago

It took a long time to get the dryer repaired. 

Business response:

Hi Walter, I hate to hear about your most recent service experience with American Home Shield. I would be glad to speak with you to assist. Please provide your AHS contract number or property address. 

Sathia Lisa Sun's profile image
Sathia Lisa Sun 
3 years ago

I seen a lot of improvement from filing a claim and the response on the phone has been quicker. No one has placed me on hold for the longest either. 

Business response:

Hi Sathia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

David Finn's profile image
David Finn 
3 years ago

They fix whats broken in a prompt and professional manner 

Business response:

Hi David, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

William Wissbaum's profile image
William Wissbaum 
3 years ago

They have some good contracts but some company they do have are very low rated due to unethical practices 

Mary B Cole's profile image
Mary B Cole 
3 years ago

Quick to answer, quick to assign technician, quick to fix 

Business response:

Mary, thank you for your positive feedback. We understand how valuable your time is and how important it is to provide dependale service. Thank you for trusing AHS to take care of your repair needs. 

Michael Geddings's profile image
Michael Geddings 
3 years ago

Any issues I've had have been resolved in a timely manner 

Business response:

Hi Michael, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

deborah Lauer's profile image
deborah Lauer 
3 years ago

Service is good but rates keep going up and I feel they are no longer competitive 

Ann Tiller's profile image
Ann Tiller 
3 years ago

I've been with AHS for several years. And, from time to time, something will go terribly wrong in my house. It might be an A/C malfunction, furnace or water heater breaking down, or backed up mainline. Each time, they have provided me service very quickly. The companies they work with always provide professional, quality service. Honestly, when something goes wrong, I'm always grateful that AHS has my back. 

Business response:

Hi Ann, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,026 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.