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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Efficiency was excellent and great customer service!
Business response:
Hi Merissa, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
It took a long time to get the dryer repaired.
Business response:
Hi Walter, I hate to hear about your most recent service experience with American Home Shield. I would be glad to speak with you to assist. Please provide your AHS contract number or property address.
I seen a lot of improvement from filing a claim and the response on the phone has been quicker. No one has placed me on hold for the longest either.
Business response:
Hi Sathia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They fix whats broken in a prompt and professional manner
Business response:
Hi David, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
They have some good contracts but some company they do have are very low rated due to unethical practices
Quick to answer, quick to assign technician, quick to fix
Business response:
Mary, thank you for your positive feedback. We understand how valuable your time is and how important it is to provide dependale service. Thank you for trusing AHS to take care of your repair needs.
Any issues I've had have been resolved in a timely manner
Business response:
Hi Michael, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Service is good but rates keep going up and I feel they are no longer competitive
I've been with AHS for several years. And, from time to time, something will go terribly wrong in my house. It might be an A/C malfunction, furnace or water heater breaking down, or backed up mainline. Each time, they have provided me service very quickly. The companies they work with always provide professional, quality service. Honestly, when something goes wrong, I'm always grateful that AHS has my back.
Business response:
Hi Ann, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
American Home Shield has a 4.8 star rating with 96,026 reviews.
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.