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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jones Electric had to fix the front panel of the dishwasher. So far, it’s working good. When we sent in the claim, AHS responded right away. We've had them for a long time and we've always been happy with the results. They've been there for us. So we've enjoyed having the warranty.
American Home Shield did their job. They turned in the claim for the dishwasher. But the little company was so busy that they were a week out being able to schedule. I had a little conflict trying to get them out here. But that wasn't necessarily on American Home Shield or they need a few more people to service the warranty. But once the little company came, they were super nice. They were just slammed and busy. I always suggested AHS when I was selling real estate. American Home Shield seems to honor it pretty well and I ha... read more
Dispatched company showed up as requested. Everything working OK. They could not give me an answer as to what happened. Would have felt more confident had AHS sent a local company that I was more familiar with. A lot of the reviews I read about the company they sent were quite unfavorable.
Quick response. Here the next day and repair made. Would use again
Taz Plumbing came out for a bathroom sink that stopped draining properly. They snaked the drain out and their service was great. I joked about how quick they called me. It was within 12 minutes of me filing the claim. American Home Shield was very good.
We've had American Home Shield for 25, 30 years and our experience with them has been good. Recently, the air conditioning condenser for the downstairs unit was broken. It was not cooling. It happened on Saturday and the contractor came out on Monday. Their service was good. They kept on top of the claim the whole time.
Keepin’ It Cool responded to me a day after I put the request in and then the technician showed up at a time that we agreed upon the day after that. He was clean, neat, tidy and he knew what he was doing. He ordered the parts they needed and we discussed when he'd come back. He came back the next day ‘cause he got the parts right away and then he installed them and cleaned up. This was the first request I ever had and up until now, American Home Shield has been great. I did the request on the phone and the number I have is t... read more
I had water coming to my ceiling and I was concerned about the electrical part of it. When I would cut the light on, there was a smell in the air and I was afraid that something was wrong. I didn't want anything to spark. I wanted somebody to check it out and make sure it was okay. I called AHS and told them about it and the rep was wonderful. They said they would send somebody out and it went well. The tech from McGee came and I feel comfortable now since the repair.
My overall rating with the service and service providers is 5 stars. I am, however, very unhappy that I have been waiting since August 10th to be reimbursed for a service I canceled on August 9th. I think that is a long time to wait for reimbursement for a service I was charged for and am paying interest on and did not receive. Other than that I am very happy with A.H.S
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,002 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.