This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Key technician was very accommodating in choosing a mutually acceptable time, and was knowledgeable and patient when explaining the process.
Business response:
Hi Ram. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.
We inherited a 20 year old refrigerator with our home purchase, and used our policy to replace the motor. Then we needed to have our air conditioning serviced.
They came out as promised and fixed my refrigerator
Business response:
HI Diann, We appreciate your feedback and hope you continue to enjoy AHS!
The service from start to finish has always been great in our experience.
Business response:
Hi Mark. Thank you for taking time to let us know about your positive experience. We are so delighted to hear that you have been pleased with the service you are receiving. We know how important it is to our members to receive dependable service. We want you to know you can always count on AHS as your warranty company.
Premium little high but easy to open a claim. Need to offer incentive to retain renewals.
Timely, professional service with unwavering commitment
Business response:
Hi Charles, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
response and solve my home appliance issues
Business response:
Hi Soloman, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Very helpful and very quick. Their online access forms are very user friendly and helpful as well. Makes set up service request quick and easy.
Business response:
Hi Shane, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Although the tech was not able to fix the problem on the 1st visit, they did respond back in a timely fashion and was able to fix the problem the 2nd time.
Business response:
Hi Walter, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,029 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.