This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
tech was very concerned on the HVAC issue and helped as much as possible...
I got on my mobile app and opened a claim. It was really cool because, easily, within less than an hour of me opening that claim, Home Shield already assigned somebody and gave me an estimated arrival time and date. It was ridiculously quick. J-Tech Mechanical's rep was very professional. He arrived on time. He came in and looked at what was going on. He identified the issue, told me that that wasn't something they had on the truck in stock but he could get it from a local distributor, and that he would procure that and then... read more
When the AC wasn't working, my son-in-law helped me get connected to American Home Shield. He has a number of homes with them. Then, the contractor called and told me that they were coming. They told me that this board needed to be replaced but they did not have one with them. Then they said they would be back in a few days once they acquired the board. Since then, the unit has been running. All in all, my experience was very good. But for this claim, AHS sent out another person before they sent these people out and that guy... read more
Draingo of Florida came out for a plumbing issue and they replaced one part. They were on time and they wore a mask. But they had to come back out because it was still not working right. I'm satisfied with American Home Shield up to this point. It was easy for me to submit the claim online.
For a recent claim I had, ACE Heating & Cooling was my service provider. I communicated with the girls in the office so I knew when they were coming. ACE was quick and efficient. It was all very good and I'm very pleased. The tech said it was an issue with the air compressor. He got the AC working again and it's been perfect. With the repair, it went from extremely hot to comfortable.
Took order quickly, scheduled service, tech was on time & repair was completed professionally...thanks
My experience with AHS has been great. The quality of the contractors is fine. I just wish we could get the same contractors on a regular basis. That would be nice. Because every time we have an issue, a different contractor's coming out to do something.
Home Shield is prompt, courteous, straight forward!
On time, reliable, referred someone out right away.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,517 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.