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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,001 reviews
Reynaldo's profile image
4 years ago

Best home warranty . Best costumer service. Dependable and Professional I'll truly recommend it ! 

Sara's profile image
4 years ago

I had a claim with American Home Shield for my pipes. There was a problem with the plumbing. I spoke with them and then I submitted everything online. The contractor was really professional and really good. He did a great job. He was super quick to respond. I had a warranty on the last house that I purchased in Indiana, and I had a very difficult time finding contractors who were actually covered under it. It just ended up making more sense for me to pay out of pocket than trying to pay someone to come from such a really lon... read more

Rosalind's profile image
4 years ago

Best Rate's guy was very professional. He had on a mask. The majority of the time, he was outside. He told me the problem was something in the attic. Since the repair, the AC is doing fine now. So far, so good. As far as American Home Shield, the longer than normal wait times on the phone calls needs to be improved. But other than that, it’s fine. 

Robert's profile image
4 years ago

The tenants called and told me that their air conditioner stopped blowing at the rental house. The guy from Blizzard Air came out there the next day after I filed the claim and he was able to take care of it very quickly. He ordered the pieces and then came back two days later and installed everything. Now it works better than it did before. I was very happy. I've used American Home Shield three times already and each time, I've always been really impressed with the service. If anything goes wrong, I won't have to come up wi... read more

Richard's profile image
4 years ago

The fan of the heater wouldn't go off. A guy from Vail Heating came out. He opened up, looked at it, and ordered the part. Another guy came back to put the panel board in. They had masks on and were both polite too. 

Jason's profile image
4 years ago

We had a main line drain backup from our septic, all the way up into our house, coming out of the drain. Comfort Experts came and they snaked out the line. They cleared it out and then verified that it was clean. It went fine. I had a little bit of backup last night. But this morning everything's flowing well. They were very professional and very friendly. They explained the process that they were doing. They took me around and opened things up. They let me look in and examine them as well. So I appreciated that. Having Home... read more

Louis's profile image
4 years ago

The garage door stopped working on a Monday. I called American Home Shield up and I made the claim on Tuesday. #1 Garage Doors came out on a Thursday, and the young man did a great job. The problem was a circuit board. He had one, and he didn't have to go out and get one. He was extremely personable. He told me what he was going to do, and he did it. I appreciated them coming out so quickly. I'm 73. I still teach. I have limited mobility, so I'm in a wheelchair. So without the garage door opening up, it would be very difficu... read more

Glenndale's profile image
4 years ago

When my garbage disposal was leaking, I went online and put a claim in. American Home Shield gave me a number and they told me to call the guy. He then called me and we set up a date. His personality wasn't that great, but he was a nice young man. 

Rod P.'s profile image
4 years ago

Thank you so much American Home Shield for saving me time and money. I stated baking again and my ice maker is working again. I really appreciated the prompt response and the contractor's quick appointment response. They do such a great job. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,001 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.