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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,004 reviews
Shakira's profile image
4 years ago

American Home Shield gets the job done. We've been using them for three years and we haven't had any complaints with the vendors that we've used, so far. Mr. Plumber was very cordial and cooperative. We've had used them a couple of times and we prefer them for anything relating to plumbing. The guy was very nice. I highly recommend them to anybody else who needs service. Home Shield has been pretty fair. I had an issue and they corrected it. I will continue to use their service. 

The garbage disposal was leaking under our sink. We filed the claim online and the American Home Shield website said that we needed to contact the contractor for scheduling so I called them up. The guy said they hadn't gotten anything but he was gonna check something. He called back in a few hours and told me that he saw the work order. They came out, cleaned out some pipes and thought they had fixed it.Two days later, we had the same problem so they came out and replaced the garbage disposal. The leak there stopped and we h... read more

Henry's profile image
4 years ago

There was a part that was burnt and messed up in my AC. I submitted a claim with AHS and it was pretty easy. Then, they sent out the techs from Budget HVAC and they fixed what was happening. The AC is running well now. All in all, my experience with AHS was great. 

Hertha's profile image
4 years ago

I've had AHS for a minimum of 15 years and it's been wonderfully beneficial. It's saved me a lot of money. I've recommended American Home Shield to anybody that wanted to listen. Recently for my claim, the contractor's initial run here was fine. He was a very polite man. I'm waiting for him to come back and do the actual repair. It was a ceiling fan, and so it had to be purchased. 

Warren M.'s profile image
4 years ago

Excellent, trouble free. Technician contacted us prior to arrival, arrived on time, determined needed repair, performed the repair efficiently, tested the repair and concluded his visit by completing the paperwork. He was very knowledgeable and polite. 

Juanita's profile image
4 years ago

Astro Appliance came out to repair the washer and it's working okay now. It was an easy experience with American Home Shield. As soon as I put in the repair, Astro Appliance came out two days later. It was fast. I understand during this time that we're in that there was a little delay and we just have to be patient. But when they came back, they repaired it. All of this was within a week's worth. They’re very professional. 

Susan's profile image
4 years ago

I moved here in November, and the woman that sold me the house included American Home Shield with it. I called for my AC but I couldn't get through, so I did the claim online, which was easy. Ohohna came out and it went very well. The technician gave me a lot of information on what he was doing and I stood there and I watched him for a while. He cleaned out the entire AC unit ‘cause it was filled with mud, then filled it up with Freon and explained a lot to me. It's an older unit but it's working better. 

Botros S.'s profile image
4 years ago

they was great and very helpful fixing the fridge problem; then replacement actually we are subscribing service with them more than 12 years thant so much ans wooo ooooooooooooooooooooooooooooooooooooo oooooow for you 

Every time I called American Home Shield, they answered. We got people out here and they who took care of everything. It's been pretty great. This last time, the thing we had someone out for wasn't working. The contractor fixed it and it worked then. But that's not American Home Shield's fault. They send people out. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,004 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.