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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The AC went out on a Friday and the contractor was here Saturday morning, bright and early. The son of the owner was here and he knocked it out in no time. He found the problem right away. He went right to the cause and replaced it. He was all good and spot-on. I'd recommend to anybody. Everybody was happy in my house.I called American Home Shield on my icemaker and the time frame was like two weeks. That meant I gotta buy ice for two weeks. Because I couldn't wait, I fixed it. I thought I fixed it but it stopped making ice ... read more
The tech was a really good. He was very knowledgeable and very helpful. He was also very friendly and very professional. The seal wore out and the machine was all rusted inside and underneath. They replaced the machine. My wife went and picked it out. She likes it. We're still waiting for our reimbursement check to come. We emailed the receipt right after we bought it. We got an email saying that the check would be issued within 21 business days but we're way past that now. We called AHS the other day and they said they just... read more
I've had American Home Shield for five years and my claims have always been for my pool pump. It flooded in Harvey and that started the decline at each pump. This is the last pump I replaced since the flood. When ABNation called, the technician asked the condition and what was going on. It was hot here in Houston and he said that they really got to get on that before the pool would turn green and it was also my concern. The technician, Pete, called late that night and said that he'd be here first thing in the morning and he ... read more
I’ve used American Home Shield only once so it’s standard. You pay and they send someone out. The technician from Ramey Appliance fixed the refrigerator. When they came, they wore masks and gloves, and took their shoes off at the door.
American Home Shield was the very first one that we ever went with. I called in and A1 Mitchell's Heating & Cooling immediately came over and fixed the air conditioner.
I submitted a claim to American Home Shield for my water heater that wasn't getting hot. I had to wait on the phone a long time trying to get a hold of them. Other than that though, the process was perfect. Their contractor, SDL plumbing, came to work on my claim. The techs from there were great. They had to order a part though and when they got it, they fixed my problem.
The AC was blowing but it wasn't cooling. I called AHS and it was a prompt system. They sent me by text the name of the company that would call and Classic Comfort did call in a timely manner. I've been very happy with Classic Comfort. They've explained everything to me. The crew is great. They're still here working but they've been wonderful. I used to have American Home Shield years ago and then when I first bought my house, the real estate agent suggested a home warranty and I went with the company that they recommended, ... read more
American Home Shield scheduled me within 24 hours and when the guy came out, he wore a face mask and we had to be a little apart. He said that there was a clog, and he unclogged it then it worked right after that. It's still working good today. Overall, I haven't made a lot of claims, but the ones that I've made have been fine.
The AC unit in my home stopped working. I created a service request to American Home Shield and they assigned Main Line Plumbing to fix the issue. It took a few work days before they could come in. When they did, the technician who came was knowledgeable. He diagnosed the problem and realized that there was a part that needed to be replaced. He fixed the unit temporarily and did a workaround. My AC unit was continuously running for two weeks 'til the date they said they would come back with the needed part. It took more than... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,037 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.