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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,769 reviews
Kevin Michael O'Riley's profile image
Kevin Michael O'Riley 
3 years ago

I've had to have work done and it has saved me quite a lot of money. 

Business response:

Hi Kevin. It is really great to hear that you are finding the value in the coverage we offer. We hope you contine to enjoy being an AHS valued member. 

Darrin Franklin's profile image
Darrin Franklin 
3 years ago

Technician was timely, courteous and professional 

Business response:

Hi Darrin, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Grant Ellington's profile image
Grant Ellington 
3 years ago

Could be a bit more on time but when they came they were very efficient 

Beverly Mann's profile image
Beverly Mann 
3 years ago

American Home Shield is a valued and trusted brand. They send out high quality technicians and provide low monthly fees. 

Business response:

Hi Beverly. We appreciate your time in reviewing your experience with AHS. We want our members to know they can trust in the service we provide. We are very happy that you are finding the value in the coverage we offer. 

Lorraine's profile image
3 years ago

My first call to AHS was for a garbage disposal. It was replaced, no issue. While I had the plumber at my house, I asked him why my water pressure was so low. He checked and told me my water regulator needed to be replaced. He said he couldn't replace it because he didn't have my type on his truck, but to call AHS and request they send out this same plumber. I put in another claim for the regulator and asked for the same plumbing company because they were aware of the problem and knew what I needed. Instead they sent another... read more

Business response:

Hi Lorraine. I am sorry to hear that you were not able to have your service needs met when calling. I would be happy to speak with you to address your concerns further. 

Mary B Maloney's profile image
Mary B Maloney 
3 years ago

Quick, efficient, friendly. They knew what they were doing. 

Business response:

Hi Mary, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Jane C Wootton's profile image
Jane C Wootton 
3 years ago

I have had AMS about 35 years I am so satisfied I recommend it to Family Friends. Yesterday I was at large appliance picking out dishwasher paid by AMS a couple were purchasing dishwasher that had failed , they asked about AHS. When they saw I paid nothing (almost $700) I feel sure they will call AHS 

Business response:

Hi Jane. Thank you so much for letting us know how satisfied you have been with your warranty coverage. It is our goal to provide you with service you can count on. We are so happy to know this has been your experience. 

Salvador Miranda's profile image
Salvador Miranda 
3 years ago

The agency response was good, but technician co-payment is hight. 

Mithun C's profile image
3 years ago

Helped me in resolving my AC issue by allocating a technician quickly. 

Business response:

Hi Mithun, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,769 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.