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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our living room AC wasn't working. I submitted a claim with Home Shield online and it was very simple. And then, the guy from Liberty came. He was very professional and knowledgeable, and so he fixed the AC. It was just one experience, but we were very satisfied. I recommend Home Shield.
There were three things that happened. There was a clip that needed to be added to the sink in the guest bathroom. The toilet was leaking in the master bathroom. There was a big leak in the kitchen sink so the entire faucet was replaced. The tech came out to find out what needed to be done, then he had to get the parts and he came back some days later to install all the parts. Then I called back again because the flapper of the toilet in the master bathroom would stay in the up position whenever I flushed the toilet. So I ha... read more
I had an AC issue and it was an easy process to submit the claim with AHS and get someone out. The techs arrived on the same day or next day and they were personable. They'd been out before, so I had no problem. Since the service, the AC has been performing like it should. All in all, I've been pretty satisfied with AHS.
When I purchased the home back in ’06, the old owner purchased AHS for the home purchase. Then I continued with them for three years, and then they replaced an AC in the past. They came out and fixed my washer, dryer and my stove too. It was good when I first had it when I purchased the home in ’06. This time, being a client, I'm also very satisfied.Recently, I called the main warranty service and submitted a claim online. The contractor came out, and then he went to the attic and found that I had a bad blower motor. Then si... read more
We have an automatic garage door. Then the mechanism in the machinery part of the garage door opener broke. Phoning in the claim was the only way I could file the claim because if I'd go online, there was nothing anywhere that would let me select garage door. It was almost an hour to get a live person on the line. But when I finally got to talk to someone from American Home Shield, it was great.AHS said that the contractor would call me within two to three days but it ended up being five. AHS did call me back and said they w... read more
The washer did not complete a washing cycle and soapy water went everywhere. I had to clean that up. But the pump went out on it. Prosam Service's technician did a great job. He just didn't have enough tools and equipment to do the job. If he will work on something that has water in it, he should've had a bucket. He was working on my washing machine, and he had to use my bucket and I had to clean up after him. That was the only issue. Other than that, he was prompt, pleasant, professional, and very efficient. On the other ha... read more
We had a leak in the plumbing in our kitchen and Alta Vista fixed it. They were nice and everything has been working well.
With Home Shield, claim submission is easy. The unit wasn't functioning and it took a bit to get somebody out, but I guess it’s the time of the year. But once Eagle Heating and Air got here, they fixed it within 30 minutes or less. We had one other claim with some plumbing issues and Home Shield was also able to make a fix quickly for that.
Our garbage disposal was blocked and J&K Plumbing fixed it right away. Everybody has been great. The process was very simple. We haven't had American Home Shield for that long but everything has been great and services come out very fast. So we've been very happy.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,037 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.