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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The experiences with Home Shield has been excellent.
Business response:
Hi Rhonda. Thank you so much for taking time to let us know about your excellent experience. It is our goal to provide you with this same level of service for each of your repair needs. Thank you for trusting American Home Shield.
All good but parts need to come in quicker for appliances like the fridge.
Business response:
Hi Ralph. Thank you for your feedback. We do understand the importance of providing prompt and efficient service to our members. We appreciate your patience while waiting for the parts to complete the job. We look forward to providing with a better experience in the future.
I have always had wonderful experiences with AHS…The response time was always extremely fast for me when I needed services. One day up to two was the longest I ever had to wait for a callback from the contractor for the service needed. I had my AC go out and they fixed it. Garbage disposal and more. It would have cost so much without AHS which only cost me a co-pay of $75. You can add on a pool and so much more also. I highly recommend this company to protect your home and get things fixed for simply a co-pay.
Business response:
Hi Sunday. We are so excited to read your positive review. It makes us so happy to know you are finding the value in having your AHS home warranty coverage. We can't wait to provide you with excellent service for next repair need. Thank you for choosing American Home Shield.
It's always been good. All workers assigned to me very nice. They explain everything.
Business response:
Hi Lana. We thank you for taking time to provide your feedback. We are very happy to hear that you are satisfied with your service experiences, and we look forward to providing you with a great experience for your next repair need as well.
I have only used American Home Shield once in the 3 years I have had it. The service was very quick. There are two thing I would suggest that would make using a home warranty more worth wile. First the company used for appliance repairs, has their employees use their own phones to contact customers and for older customers, if they don’t recognize a phone number, they many times block it. The other suggestion I would make is that American Home Shield should offer an insentive for customers who don’t use their American Home Sh... read more
They really do respond and fix your problems.
Business response:
Hi Randy. One of our main goals is to provide our members with prompt and reliable service. We are so happy to have been able to do that for you. Thank you for choosing AHS to take care of your home repair needs.
It was a great experience. I had a person come out the very next day. I put the request in late the night before.
Business response:
Hi Kimeree. Thank you for letting us know how well you service needs were met. We strive to provide fast and reliable service when you contact us. We are so happy that we met your expectations and look forward to taking care of your next repair need.
Great service and ease of use. Really enjoy how I can pull up my account online and set up my needs.
Business response:
Hi Deric. Thank you for letting us know you enjoy the convenience of requesting service online. We look forward to providing you with a great service experience for your next repair need.
Fast service and always has fixed the problem having in home.
Business response:
Hi Heather, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,827 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.