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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,049 reviews
Lisa's profile image
4 years ago

American Home Shield is good. I have a trouble getting ahold of them, but I think that's improved. We had a small problem with the flapper and the contractor came in, told me what it was, fixed it, and left. He was good. He wore something on his shoes and had a mask on. 

Jennifer's profile image
4 years ago

American Home Shield's website worked great. Somebody called and told us they got the order and that they would be sending someone out. Our pool pump stopped working and the contractor came out and replaced it. They were excellent. The guy was really nice. He assessed the issue and fixed it quickly. We were kind of amazed how quick it went. It's been a great experience with American Home Shield so far. They're very quick to fix the problem and the people that they use have been terrific service people. 

Karen's profile image
4 years ago

Water would start going down the drain when I would wash and then it would come up into my kitchen sink. It was filling up in my kitchen sink, so there was a blockage somewhere. I called the number that you call to ask somebody to come out and then someone called me back and said that someone would be calling to set up a time and a date. After 2 days, the guy from Home Choice Services came in and he unblocked it. Before he left, he tested it to make sure that it was unblocked.I also thought I had a problem with my water runn... read more

Theodore J.'s profile image
4 years ago

Very quick response on both the refrigerator and gas range issues. Contractors were excellent and quickly fixed the issues. 

American Home Shield has been very satisfactory. I had 2 claims at the same time - one for plumbing and another for air. The AC part went super good. They took care of everything that day. For the plumbing, they had to come back ‘cause they had to order a part but it was good. 

Terry's profile image
4 years ago

We moved in our house and we were having trouble with the AC actually starting and working. But we had been working a lot and we hadn't had a second to put in a claim with American Home Shield. When we finally had a few days where we could, we filed a claim, which was one of the easiest online things I've ever had to do. When AllTech got here, Matthew was very nice and very professional. He found our problem right away. We needed 3 ½ pounds of Freon put into the system because it didn’t have enough in there to get it to cool... read more

Jianxing's profile image
4 years ago

The contractor did a great job for the first claim. The pool was done. The circulation didn’t work and they sent someone on time. They replaced one with the part and it works. Once they got it repaired, the water pump started working properly and we don’t have any problem since then. They also answered some questions I'm not familiar with in a professional way. I would definitely recommend American Home Shield. 

Preston's profile image
4 years ago

I had a dripping water heater. Submitting the claim was easy. And then, The Lindsay Company came out and all the problem was was my drain valve. There was something that had failed in it. It took the tech about 10 minutes to correct it and it's okay now. Home Shield has been great and saved me money on a lot of situations. They've been very helpful and very professional in all situations. 

Frank's profile image
4 years ago

I started online with my claim and then was called by somebody who then arranged to have the person come out. The tech was a nice guy and he did a thorough job. Everything went well. He was in and out in a very short amount of time. He got the problem fixed. The AC is running great. Everything went very smooth. It was a pretty easy and painless process. They were timely and got the job done. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,049 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.